Operations Services Coordinator

We are seeking a detail-oriented and proactive Operations Services Coordinator to join our expanding team. This full-time, on-site role is based in Etihad Town, Raiwind Road, Lahore. The ideal candidate will play a vital role in managing daily business operations and supporting staff activities to ensure smooth workflow and high service quality. Recent graduates are encouraged to apply, as prior experience is beneficial but not mandatory.

Key Responsibilities

- Oversee day-to-day business and staff operations to maintain efficiency.
- Manage staff schedules and coordinate operational follow-ups, particularly for the female team.
- Monitor and manage service quality and customer satisfaction KPIs to uphold company standards.
- Maintain accurate records and provide timely updates on operational status.
- Deliver customer support and guidance to enhance client experience.
- Assist with staff onboarding and training to ensure smooth integration and skill development.

Required Qualifications

- Bachelor’s degree from a recognized institution.
- Strong communication and coordination skills, including knowledge of logistics and safety protocols.
- Proficiency in using mobile applications and basic office software.
- Highly responsible, organized, and capable of managing multiple tasks simultaneously.
- Prior experience in a similar role is advantageous but not essential.

This role offers an excellent opportunity for recent graduates and individuals looking to develop their career in operations management within a dynamic and supportive environment.