Operations Systems & Process Executive

We are looking for a detail-oriented Operations Systems & Process Executive to oversee and maintain accurate POS and inventory data across multiple restaurant outlets. This role involves managing system promotions, discounts, and pricing while supporting ingredient demand planning and stock control. The ideal candidate will also be responsible for developing and implementing standard operating procedures (SOPs) to ensure smooth and consistent restaurant operations. Collaboration with various departments such as Operations, Kitchen, Procurement, Finance, Marketing, and IT is essential to improve workflows and resolve any system or operational discrepancies.

Key Responsibilities:
- Maintain accurate data within POS, inventory, and ERP systems to support daily operations.
- Manage promotions, discounts, and pricing strategies across all outlets.
- Analyze sales, inventory, food cost, and wastage reports to identify trends and opportunities for improvement.
- Develop, implement, and enforce SOPs to standardize processes across restaurant locations.
- Support ingredient demand planning and stock control to optimize inventory levels.
- Continuously improve operational processes and system workflows for greater efficiency.
- Coordinate effectively with cross-functional teams including Operations, Kitchen, Procurement, Finance, Marketing, and IT to ensure alignment and smooth execution.
- Monitor compliance with operational standards and promptly resolve any system or process discrepancies.

Required Qualifications:
- Bachelor’s degree in Business Administration, Supply Chain Management, Information Systems, Hospitality Management, or a related field.
- 2 to 3 years of experience in restaurant operations, operations systems, management information systems (MIS), or data management, preferably within a multi-outlet restaurant or quick-service restaurant (QSR) chain.
- Hands-on experience with restaurant POS and inventory systems such as Oracle MICROS Simphony or similar platforms, along with ERP systems.
- Strong analytical skills with proficiency in managing and interpreting operational data.

Preferred Qualifications and Benefits:
- Advanced proficiency in MS Excel and familiarity with reporting tools such as Power BI is considered an advantage.
- Competitive monthly salary ranging from Rs 70,000 to Rs 75,000.
- This position requires working on-site to ensure close coordination with various departments and hands-on management of systems and processes.

Candidates applying for this role will be asked to provide their current and expected salary details as part of the application process. The role is based on an in-person work location to facilitate direct engagement with operational teams and systems.