Lead Verifier / Appointment Setter

At Orbiz, the Lead Verifier / Appointment Setter plays a crucial role in establishing and nurturing initial contact with prospective clients. This position involves making outbound calls to generate interest, assess the suitability of leads, and schedule appointments for the sales team. The successful candidate ensures that every lead is properly qualified and entered accurately into the companys CRM system. With a focus on maintaining high-quality communication and meeting performance targets, this role helps fuel the sales process by preparing well-qualified opportunities for further engagement. This position requires a detail-oriented and goal-driven individual who excels at interacting with potential clients over the phone. Strong communication skills and an ability to listen actively are essential. The role does not involve managing a team but does offer significant opportunities for professional growth in a supportive and dynamic environment. Familiarity with CRM systems and call center tools enhances efficiency but is not mandatory.
Responsibilities

Initiate outbound calls to prospective clients to introduce Orbizs services effectively.
Evaluate lead interest and qualification by asking targeted questions to gather necessary data.
Schedule appointments with qualified leads directly for the sales team to follow up.
Accurately maintain and update all prospect information in the customer relationship management database.
Adhere to company guidelines for quality assurance and meet or exceed established performance metrics.
Ensure all client interactions remain professional, courteous, and aligned with company standards.
Collaborate with sales and marketing teams to improve the lead qualification and conversion process.
Keep detailed records and notes for each interaction to facilitate smooth transitions to sales representatives.
Stay goal-oriented and motivated to consistently achieve set benchmarks in lead verification and appointment setting.
Adapt to feedback and changing priorities to enhance overall team success.