This role involves managing the booking process for cash, corporate, and AFR shipments while consistently achieving set targets. The candidate will be responsible for engaging with walk-in customers, driving revenue growth through shipments and kilo volume, and maintaining accurate records using WSC (Outlook). Punctuality and adherence to office timings are essential. Additionally, the role requires proactive outreach to prospective clients and gathering market intelligence to support business growth. This position is based on-site and requires in-person attendance.
Key Responsibilities:
- Manage booking of cash, corporate, and AFR shipments efficiently.
- Consistently achieve and exceed assigned targets.
- Welcome and assist walk-in customers professionally.
- Drive revenue growth through shipment volume and kilo increase.
- Maintain and update WSC records using Outlook.
- Ensure strict adherence to office timings and workplace policies.
- Conduct outbound calls to prospective clients to generate new business opportunities.
- Collect and analyze market intelligence to inform strategic decisions.
Required Qualifications:
- Proven experience in shipment booking or a related logistics role.
- Strong communication and interpersonal skills for client interaction.
- Ability to meet targets and work under pressure.
- Proficiency in using Outlook and other office software for record-keeping.
- Good organizational skills and attention to detail.
- Willingness to work on-site and adhere to office schedules.
Preferred Qualifications and Benefits:
While not explicitly mentioned, candidates with prior experience in corporate client handling and market research will be preferred. The role offers the opportunity to work in a dynamic environment focused on growth and customer engagement.
This position is ideal for individuals who are proactive, customer-focused, and driven to achieve measurable results within a structured office setting.