Org Support Manager - Multan Plant

This role is responsible for overseeing a wide range of support and facility management services at the Multan Plant. The position involves managing operations such as the canteen, female residences, laundry, waste and scrap handling, day care, and transportation fleet including vans, rented cars, and pool vehicles. It also covers event management, CAPEX projects, monthly employee sampling and quota distribution, repairs and maintenance of the entire facility and offices, and processing invoices for contractors and suppliers. Additional duties include accommodation arrangements for interns, uniform management, maintaining green belts and plant boundary areas, and supporting the acquisition of rented properties, vehicles, and employee lodging in remote locations. The role requires close liaison with local industrial estate officials and municipal associations, handling employee grievances within a unionized environment, raising purchase requisitions, assigning work orders, and ensuring goods receipt notes (GRNs) are completed. Budget planning for administrative CAPEX and OPEX projects with a focus on smart spending and productivity targets is also a key responsibility. Extensive coordination with internal departments and external stakeholders is essential.

Key Responsibilities

- Lead administrative procurement activities including requesting quotes, creating purchase requisitions, following up on purchase orders and deliveries, and ensuring GRNs are completed with quality standards met.
- Support the Global Procurement Department by reviewing vendor contracts and ensuring compliance with agreed labor and administrative service terms.
- Manage scrap and waste operations by coordinating with relevant departments and service providers to ensure timely collection, proper weighing of vehicles, and vendor credit verification.
- Oversee employee transportation and fleet management, including outsourced pick-and-drop services, route management, rented vehicle administration, pool car maintenance, and driver assignments.
- Direct laundry operations covering uniform procurement, issuance, inventory control, outsourced washing services, and invoice verification.
- Manage canteen operations by planning menus, enforcing food safety and hygiene standards, purchasing utensils and machinery, supervising food service and housekeeping, and processing vendor payments.
- Administer monthly employee snack and beverage sampling quotas and organize festival-related distributions in line with company policy and agreements with the CBA.
- Lead the plant’s day care facility management including staff scheduling, health and safety compliance, procurement, food services, cleanliness, and addressing parental grievances.
- Coordinate emergency services in collaboration with HSE and medical teams to maintain ambulance and fire brigade readiness and ensure clinic supplies and equipment are available.
- Manage plant events and visitor services.
- Support acquisition and maintenance of rented properties, generators, and storage containers.
- Lead administrative asset management including record keeping, stock taking, asset categorization, and disposal.
- Assist the Manager of Employee Relations and Compliance in implementing welfare initiatives.
- Maintain proactive liaison with the CBA Union to address employee support and service issues.
- Foster strong relationships with Multan Industrial Estate Management for timely project approvals.
- Drive smart spending and cost-saving initiatives.
- Lead facilities automation projects for both Sundar and Multan plants.

Required Qualifications

- Master’s degree or BBA with a background in Human Resources.
- Minimum of 5 years’ experience in a similar role within an operating organization, preferably with HR exposure.
- Proven expertise in managing support and services operations in multinational companies.
- Strong negotiation and investigative skills.
- Proficient in contract writing and reviewing service agreements.
- In-depth knowledge of local labor laws, international labor standards, and human rights policies.
- Experience in core human resource functions.
- Demonstrated ability to handle unionized staff and work effectively with CBA.

No specific preferred qualifications or benefits were mentioned in the original description.