Org Support Manager - Multan Plant

This role involves comprehensive support and services management at the Multan Plant, overseeing a wide range of facility operations. The incumbent will manage canteen services, female residences, laundry, waste and scrap handling, day care, and transportation fleets including vans, rented cars, and pool vehicles. Responsibilities also include event management, CAPEX projects, monthly employee sampling and quota distribution, repairs and maintenance of the entire facility and offices, as well as processing contractor and supplier invoices. The role extends to accommodation arrangements for interns, uniform management, and coordination with various service providers. Additionally, maintaining green belts within and around the plant, supporting acquisition of rented properties and vehicles, and managing boarding and lodging for employees in remote locations are key aspects. The position requires establishing strong liaison with Multan Industrial Estate officials and the Town Municipal Association, handling employee grievances in a unionized environment, and ensuring timely responses to support and service needs. Budget planning for administrative CAPEX and OPEX projects with a focus on smart spending and productivity targets is essential, along with optimizing MOH and G&A expenditures. This role demands extensive coordination with both internal departments and external stakeholders.

Key Responsibilities

- Lead administrative procurement activities, including requesting quotes, creating purchase requisitions, following up on purchase orders and deliveries, and ensuring goods receipt notes (GRNs) are completed with quality standards met.
- Support the Global Procurement Department in contract review and enforcement of labor and administrative vendor agreements.
- Manage scrap and waste operations by coordinating with relevant departments and service providers to ensure timely collection, accurate weighing of vehicles, and proper invoicing, while maintaining scrap and waste yard housekeeping.
- Oversee employee transportation and fleet management, including outsourced pick-and-drop services, route adjustments, rented car management, invoice verification, pool car maintenance, and driver assignments.
- Direct laundry operations covering uniform procurement, issuance, inventory management, outsourced washing services, and invoice processing.
- Manage canteen operations by planning menus, ensuring food safety and hygiene, procuring utensils and machinery, supervising food service and cleanliness, and handling vendor payments.
- Administer monthly employee snack and beverage quotas, including festival distributions aligned with company policy and agreements with the CBA.
- Supervise the plant’s day care facility, including staff scheduling, health and safety compliance, procurement, food services, cleanliness, and grievance resolution.
- Coordinate emergency services in collaboration with HSE and medical teams, ensuring ambulance and fire brigade vehicle readiness, and maintaining clinic supplies.
- Lead plant event and visitor management.
- Support acquisition of rented properties, generators, and storage containers.
- Manage administrative assets through record keeping, stock taking, asset categorization, condemnation, and disposal.
- Assist the Manager ER & Compliance in implementing employee welfare initiatives.
- Liaise with the CBA Union to proactively address employee support and service issues.
- Maintain relationships with Multan Industrial Estate Management for project approvals.
- Identify and implement smart spending and cost-saving strategies.
- Lead facilities automation initiatives for both Sundar and Multan Plants.

Required Qualifications

- Master’s degree or BBA with a background in Human Resources.
- Minimum of 5 years’ experience in a similar role within an operating organization, preferably with HR exposure.
- Proven expertise in managing support and services operations in multinational companies.
- Strong negotiation and investigative skills.
- Proficient in contract drafting and review.
- In-depth knowledge of local labor laws, with an understanding of international labor laws and human rights policies.
- Experience in core human resource functions.
- Demonstrated ability to handle unionized staff and work with the CBA.

No additional preferred qualifications or benefits were specified for this role.