Org Support Manager - Multan Plant

This role is responsible for overseeing a wide range of support and facility management functions at the Multan Plant. The position involves managing operations such as the canteen, female residences, laundry services, waste and scrap handling, day care, transportation fleet including vans, rented cars, and pool cars, as well as event management and CAPEX projects. The incumbent will also handle monthly sampling and quota distribution, repairs and maintenance of facilities and offices, invoice processing for contractors and suppliers, accommodation arrangements for interns, uniform management, and coordination with service providers. Additionally, the role includes maintaining green belts within and around the plant, supporting acquisition of rented properties and vehicles, and managing employee boarding and lodging in remote locations. Strong liaison with local industrial estate officials and municipal authorities is essential, along with addressing routine complaints and employee grievances in a unionized environment. Budget planning for administrative CAPEX and OPEX projects with a focus on cost optimization and productivity targets is a key aspect. The role requires extensive coordination across internal departments and external stakeholders.

Key Responsibilities

- Lead administrative procurement by requesting quotes, creating purchase requisitions, following up on purchase orders and deliveries, ensuring goods receipt notes (GRNs) are completed, and verifying quality standards.
- Support the Global Procurement Department in contract review and implementation of vendor agreements for labor and administrative services.
- Manage scrap and waste operations by coordinating with relevant departments and service providers, ensuring timely collection, accurate weighing, and invoice processing in line with company policies.
- Oversee employee transportation and fleet management, including outsourced pick-and-drop services, route adjustments, rented vehicle management, invoice verification, pool car maintenance, and driver assignments.
- Lead laundry operations, including uniform procurement, distribution, inventory management, outsourced washing services, and invoice verification.
- Manage canteen operations by designing menus, ensuring food safety and hygiene standards, procuring utensils and machinery, supervising food service, maintaining cleanliness, and processing vendor payments.
- Administer monthly employee snack and beverage quotas, organizing festival-related distributions in accordance with company policy and agreements with the CBA.
- Oversee the plant’s day care facility, including staff scheduling, health and safety compliance, procurement, food services, cleanliness, and addressing parental grievances promptly.
- Coordinate emergency services in collaboration with HSE and medical teams, ensuring ambulance and fire brigade vehicle readiness, and maintaining clinic supplies.
- Manage plant events and visitor logistics.
- Support acquisition of rented properties, generators, and storage containers.
- Lead administrative asset management, including record keeping, stock taking, asset categorization, and disposal.
- Assist the Manager of Employee Relations and Compliance in implementing employee welfare initiatives.
- Liaise proactively with the CBA Union to address employee support and service issues.
- Maintain strong relations with Multan Industrial Estate Management for timely project approvals.
- Identify and implement smart spending and cost-saving strategies.
- Lead facilities automation initiatives for both Sundar and Multan plants.

Required Qualifications

- Master’s degree or BBA with a background in Human Resources.
- Minimum of 5 years’ experience in a similar role within an operating organization, preferably with HR exposure.
- Proven expertise in managing support and services operations in multinational corporations.
- Strong negotiation and investigative skills.
- Proficiency in contract drafting and review.
- In-depth knowledge of local labor laws, with an understanding of international labor laws and human rights policies.
- Experience in core human resource functions.
- Demonstrated ability to handle unionized staff and work effectively with the CBA.

No specific preferred qualifications or benefits were mentioned for this role.