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Job Description

  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions are taken. Process orders, forms and applications.
  • To take responsibility for being the first point of contact for all callers and ensuring that a high quality of service is delivered at all times.
  • To ensure that all calls are dealt with promptly and in line with agreed standards and targets.
  • To establish, develop and maintain effective working relationships with all work colleagues to ensure a ‘one team approach’ to the delivery of the company’s performance standards and the business objectives.

Job Details

Industry:
Total Positions:
5 Posts
Job Shift:
First Shift (Day)
Job Type:
Department:
Customer Service
Job Location:
Maraka, Lahore, Pakistan
Gender:
No Preference
Minimum Education:
Bachelors
Degree Title:
B.A, B.Com, BBA,MBA,MA
Career Level:
Entry Level
Experience:
Fresh - 1 Year (Candidates having experience of Call Center will be proffered.)
Apply Before:
Nov 14, 2020
Posting Date:
Oct 13, 2020
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Orient Electronics Pvt Ltd

Manufacturing · 2001-2500 employees - Lahore

The Beginning of OGC: Orient appeared on the horizons of trading business of Pakistan in 1957. The GROUP started with the establishment of Orient Colour Labs, a humble business in photo optics and photo finishing and in just 40 years of operations it has developed into one of the largest trading com ...Read More

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