Fragrance Sale Specialist

Orignals by D. Marina is seeking a dedicated Fragrance Sale Specialist to join our luxury retail team. This role focuses on delivering exceptional customer service, engaging with clients to provide expert guidance on our premium fragrance collection. The ideal candidate has a passion for luxury scents, combined with excellent communication skills and a confident, professional presence. The position requires working flexible retail hours and the ability to create memorable shopping experiences through personalized sales and product recommendations. As a Fragrance Sale Specialist at Orignals by D. Marina, you will interact directly with customers, leveraging your knowledge of fragrances and luxury brands to increase sales through upselling and cross-selling techniques. You will maintain a well-groomed and poised demeanor, representing our brand professionally at all times. This role does not involve managing a team but demands strong individual performance and a willingness to adapt to the dynamic retail environment.
Responsibilities

Greet customers warmly and assist them in selecting fragrances that match their preferences and needs.
Provide detailed knowledge about fragrance notes, brand heritage, and product benefits to educate and engage customers.
Demonstrate strong sales skills by upselling and cross-selling related products to increase store revenue.
Maintain an inviting and organized sales floor to enhance the shopping environment and showcase products effectively.
Handle customer inquiries and resolve issues promptly to ensure a positive shopping experience.
Process sales transactions accurately and efficiently while managing cash and credit payments.
Stock and replenish merchandise while adhering to company presentation standards.
Cultivate lasting customer relationships by following up on purchases and fostering brand loyalty.
Participate actively in training sessions and stay informed on new fragrance launches and industry trends.
Adapt to flexible retail schedules, including weekends and holidays, to meet staffing needs.