ABS International is seeking motivated Outbound Calling Executives to join its US campaign team working night shifts at the Gulistan-e-Johar office in Karachi. This permanent, full-time role involves engaging with US-based customers through outbound calls, focusing on building relationships, managing follow-ups, and closing sales opportunities. The position offers a professional corporate environment with real CRM and dialer tools, providing valuable experience in a stable company that has maintained an unbroken payroll record for sixteen years.
Key Responsibilities:
- Conduct structured outbound calls to US customers who have an existing connection with the brand.
- Build and maintain customer relationships through meaningful conversations, avoiding scripted pitches or cold calling.
- Manage follow-ups and progress leads through the sales pipeline independently.
- Close sales opportunities by understanding customer needs and offering appropriate solutions.
- Meet or exceed individual sales targets as set by management.
- Utilize live US CRM and dialer tools efficiently to track and manage customer interactions.
- Maintain professionalism and adhere to company policies during all customer engagements.
Required Qualifications:
- Fluent spoken and written English is essential due to daily communication with US customers.
- Prior experience in outbound sales, telesales, BPO, or call center operations is strongly preferred.
- Self-motivated and commercially driven with the ability to manage one’s own sales pipeline without supervision.
- Availability to work the night shift from 6:00 PM to 2:00 AM, Monday through Saturday, on-site at the Gulistan-e-Johar office.
- Strong interpersonal and communication skills to engage customers effectively.
Preferred Qualifications and Benefits:
- Fresh candidates with exceptional English skills and a demonstrated aptitude for sales will also be considered.
- Competitive base salary commensurate with experience.
- Attendance allowance of PKR 3,000 per month.
- Uncapped commission structure offering a direct percentage of the revenue generated, with no ceiling.
- Daily cash rewards for top performers to encourage consistent excellence.
- Fifteen days of paid annual leave.
- Participation in a structured company provident fund for long-term financial security.
- Permanent employment status, not tied to campaign contracts, ensuring job stability.
- Comprehensive onboarding process with clear targets and expectations from day one.
- Supportive management team focused on tracking individual performance and rewarding success.
- Opportunity to gain professional experience using live US CRM and dialer tools that enhance career growth.
This role is ideal for candidates seeking a stable, growth-oriented position in outbound sales with a reputable company that values consistency and employee development. If you meet the qualifications and are ready to work in a dynamic US-facing sales environment, this opportunity offers both professional advancement and financial rewards.