Outbound Calling Representative

ABS International, a reputable company with 18 years of continuous presence in the US logistics and transportation sector, is expanding its sales team. Unlike typical high-pressure BPO settings, ABS International fosters a stable and supportive work environment with realistic expectations and genuine opportunities for career growth. The company is currently looking to hire four Outbound Calling Representatives who will focus on relationship-driven sales within the US logistics market. These roles prioritize sustainable performance and client engagement over strict daily targets or scripted calls.

Key Responsibilities
- Build and nurture long-term relationships with clients in the US logistics industry.
- Onboard new clients and expand existing accounts through effective communication and service offerings.
- Manage client portfolios to drive revenue growth, earning commissions based on performance.
- Conduct outbound calls that are consultative and relationship-focused rather than high-pressure or scripted.
- Work collaboratively with the sales team to achieve overall business objectives while maintaining a balanced work pace.

Required Qualifications
- Prior experience in the BPO sector, especially in inbound or outbound calling roles.
- Ability to commute daily to the company’s office located in Gulistan-E-Jouhar Block 14, Karachi.
- Residency in Karachi is preferred to ensure convenient access to the workplace.
- Strong verbal communication skills and the ability to build rapport with clients over the phone.
- Willingness to work one of two available shifts: 6:00 PM – 2:00 AM or 10:00 PM – 6:00 AM.

Preferred Qualifications and Benefits
- Experience related to the US logistics or transportation industry is a plus but not mandatory.
- ABS International offers a clear career progression path with real opportunities for promotion and annual salary increments.
- The company has a flawless payroll record, ensuring timely and consistent salary payments.
- There is no unrealistic sales pressure or rigid daily targets, promoting a healthy work-life balance.
- Employees are entitled to 15 days of fully paid annual leave.
- Compensation ranges from PKR 40,000 to 70,000 per month, depending on experience.
- Additional earnings include a monthly attendance allowance of PKR 3,000, commissions based on monthly revenue, and daily cash rewards tied to performance.
- The workweek consists of six days (Monday to Saturday) with a 30-minute break plus a separate Namaz break.
- A probation period of one month applies.

This role is ideal for candidates seeking a stable and growth-oriented position beyond the typical BPO experience. Interested applicants are encouraged to apply promptly, as only four positions are available and the application deadline is Tuesday, 24th September.