Outbound Sales Agent (USA)

ABS International, a well-established company with eighteen years of uninterrupted presence in the US market, is expanding its outbound sales team for a US campaign based in Karachi. Known for its consistent payroll and strong client relationships, ABS International offers a stable and rewarding work environment. We are seeking experienced outbound sales agents who have 1 to 2 years of BPO experience, particularly with US-facing campaigns, and who can confidently engage in professional English conversations with US customers. This role is on-site at Gulistan-e-Johar Block 14, with working hours from 6 PM to 2 AM, Monday through Saturday.

Key Responsibilities
- Conduct structured outbound calls to US-based prospects and customers, initiating genuine conversations to qualify commercial interest.
- Handle objections professionally and work towards closing sales opportunities.
- Utilize a live US CRM system to manage leads and track performance.
- Meet defined weekly targets and participate in daily coaching sessions to improve skills and results.
- Maintain a professional and natural approach to sales calls, focusing on quality interactions rather than scripted dialogues.

Required Qualifications
- Minimum of 1 to 2 years’ experience in outbound sales, cold calling, or BPO campaigns targeting US customers.
- Strong spoken and written English skills, capable of holding fluent conversations with US clients without hesitation.
- Self-motivated and commercially driven, with the ability to independently manage and grow a sales pipeline.
- Resilient mindset, able to handle rejection and difficult calls as part of the sales process without losing momentum.
- Availability to work on-site from Monday to Saturday, 6 PM to 2 AM, at the specified Karachi location.

Preferred Qualifications and Benefits
- Competitive fixed base salary paid punctually every month.
- Attendance allowance of PKR 3,000 monthly.
- Uncapped commission structure, providing a direct percentage of all revenue generated personally.
- Daily cash rewards for the top performer on the floor, encouraging consistent high performance.
- Fifteen days of fully paid annual leave.
- Structured company contributions to a provident fund.
- Dedicated Namaz breaks during each shift to accommodate religious practices.

ABS International stands out in the BPO industry due to its longevity and ownership of client relationships and commission structures. Unlike many operators, ABS is not a subcontractor and runs its own campaigns, meaning the client base you build is yours to grow, along with your commission. This role offers a genuine opportunity for sales professionals who want a stable, performance-driven environment where earnings are directly tied to the quality of their work. If you are ready to take ownership of your sales career and thrive in a professional outbound sales role, this position is an excellent fit.