· CRM Administration knowledge from Users maintenance (Roles, Security) to life cycle process on maintaining the accounts, leads and idea of how this all works.

· Personal judgments on how much the candidate is capable enough of handling the workload/pressure.

· ETL (Export, Transform and Load) Experience + cleaning up the system and keeping everything align

· Data Scrubbing and MUST be good in Excel and have good hands on in Data entry as well.

· Good presentation skills on if required to Demo to the customers/Users i.e. Able to communicate clearly to the audience.

· Troubleshooting experience of any CRM System and OR Experience in troubleshooting any customer issue

Job Timings : 9 pm - 6 am (Night Shift)

Job Details

Industry:
BPO
Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Department:
Global Service Desk
Job Location:
Gender:
Male
Minimum Education:
Bachelors
Degree Title:
BSCS/BBA
Career Level:
Entry Level
Experience:
Less than 1 Year - 2 Years (Experienced with CRM Support)
Apply Before:
Jan 03, 2017
Posting Date:
Nov 18, 2016

Ovex Technologies Pvt Ltd

BPO · 301-600 employees - Islamabad

Ovex is a full service BPO Company engaged in providing value-added IT Enabled Services to renowned clients in the areas of Customer Interaction, Transaction Processing, Data Analysis, Software Development and Research Services. Ovex is a 700 employee company with 6 facilities in Pakistan, and is a multi-national company with $350 million in annual revenue.

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