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Job Description

  • Proven track record of handling mall operations / maintenance, Safety & Security, and Facilities management preferably in shopping mall industry / Real Estate companies.
  • Solid verifiable work experience in a Mall Security, Public Safety or Law Enforcement environment
  • Having strong communication skills. Ability to successfully interact at all levels of the organization, including with clients / traders, while functioning as a team player.
  •  Providing support to the General Manage Operations in design and coordinate the work activities regarding the mall operations.
  • To coordinate with accounts department about the recovery of shops / counters rent and service charges on monthly basis.
  • Providing and analyzing information relating to project and evaluating results.
  • Qualitative and quantitative measurement to determine time, costs, resources, or materials needed to perform a work activity.
  • Planning and implementing promotional campaigns and co-ordinate marketing campaigns with sales activities.
  • Experiment with a variety of organic and paid acquisition channels –event management, publicity, social media and performance analysis.
  • Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
  • Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff.
  • Ensure the functionality of equipment and physical plant with maintenance department on a monthly basis using the maintenance checklist.
  • Plan to minimize the monthly cost incurred on the mall operations in consultation with GM Operations and Finance Department.
  • To look after all the Customer Services Desk for the purpose of customer’s complaints and their urgent action / solution.
  • To keep and maintain all rental record of shops and counters up to date.
  • Under the GM operations ensure all requirements of mall are fulfilled as per policy.

Job Details

Functional Area:
Total Positions:
3 Posts
Job Shift:
First Shift (Day)
Job Type:
Job Location:
No Preference
30 - 50 Years
Minimum Education:
Degree Title:
MBA (Marketing / Administration)
Career Level:
Experienced Professional
Minimum Experience:
5 Years
Apply Before:
Feb 17, 2020
Posting Date:
Feb 03, 2020
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Pace Pakistan LTD

Real Estate/Property · 301-600 employees - Lahore, Gujranwala

pPace Pakistan is a private shopping mall providing services of shopping, food and fun to the customers./p

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