Customer Support Representative

Pak Travels Verified

Lahore , Pakistan

Posted Jan 31, 2020 152 views Report Job

PKR. 25,000 - 30,000/Month

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Job Description

Job Description

Currently following positions are open with Pak Travels trading.

CSR (Customer support representative) cum Travel Consultant / Travel Agent

Responsibilities

• Managing inbound calls in a timely manner

• Communicating with our customers in effective manner

• Negotiating easy terms for flight tickets & other travel arrangements

• Identifying consumer’s needs, clarify information, resolve customer issues by providing easy solutions

• Build sustainable relationships and engage consumers

Requirements

• Very good spoken English skills

• Previous experience in a customer support role would be a plus point

• Strong phone and verbal communication skills along with active listening

• High School degree or higher

• Long term commitment

• Willingness to work in the flexible shifts

• Good at handling the pressure

• Positive and energetic attitude

Pak Travels has been operating as a travel agent since 1968; Pak Travels brings a history of operating in the niche sector of UK based travel to Pakistan and leading ticketing agents for PIAC throughout the UK and Europe.

We treat our employees as family members as we are one team! We believe in creating a good work environment and treating everyone with respect and fairly will ensure everyone is enjoying in the company's success! We are an equal opportunity employer; email your resume with full confidence.

Job Details

Total Positions:
1 Post
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Mar 01, 2020
Posting Date:
Jan 31, 2020
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Pak Travels

Travel/Tourism/Transportation · 11-50 employees - Lahore

Pak Travels has been operating as a travel agent since 1968, securing incorporated status as early as 1984. Pak Travels brings a history of operating in the niche sector of UK based travel to Pakistan. Belief in the robustness of this business model has led to Pak travels position as one of the le ...Read More

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