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Job Description

 Functional  

  • Manage and supervise over the counter (OTC) services in the branch to achieve timely and accurate processing of customer requested transactions / customer complaints, while ensuring service delivery is as per the prescribed standards and SLAs of the bank.
  • Ensure compliant vault management process, accurate accounting of branch cash and necessary replenishing when necessary.
  • Management of all activities related to ATM operations based on service standards of the Bank.
  • To administer and control safe deposit locker operations and outstanding rentals as per SOPs (Standard Operating Procedures) and SBP (State Bank of Pakistan) guidelines.
  • Cross-sell bank products, services and assist Branch Manager in achieving branch asset and liability targets.
  • Management of the overall branch environment to ensure basic branch needs are met
  • Coaching and development of Staff.
  • Assess queuing data to streamline branch functions and improve branch productivity.
  • Ensure compliance with bank and regulatory policies.
  • Constantly review internal and prudential KYC and AML requirements with a view to remain updated on any revisions
  • Ensure branch cash counter are balanced and closed within the stipulated time.
  • Effective management of Cheque book and ATM card distribution and destruction.
  • Branch custodian and record keeper for all security stationary / cash / keys and other important items.
  • Generation, reconciliation and review of all branch operational reports and ensure correct and timely reporting of branch affairs to HO and regulators
  • Stop Payment of Cheques on system and record keeping
  • Be instrumental in the resolution of customer problems that branch service staff is unable to directly resolve.
  • Management of controllable cost components to maintain the cost at minimum level
  • Ensure all charges applicable on branch services are being charged as per schedule of charges
  • All security matters / arrangements of the Branch are effectively in place
  • Handle branch legal matters and queries raised by the government authorities in consultation with all internal stakeholders

 

Job Details

Industry:
Functional Area:
Total Positions:
2 Posts
Job Shift:
First Shift (Day)
Job Type:
Full Time/Permanent
Department:
Sales and Marketing
Job Location:
Jinnah Road, Rawalpindi, Pakistan
Gender:
Male
Age:
24 - 35 Years
Minimum Education:
Bachelors
Degree Title:
B.Com, BA, BBA
Career Level:
Experienced Professional
Minimum Experience:
5 Years
Apply Before:
May 16, 2019
Posting Date:
Apr 16, 2019
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Pakson International Plastic Industries

Manufacturing · 1501-2000 employees - Rawalpindi

PAKSON INTERNATIONAL PLASTIC IND. was founded in 1991, and have been working to produce high quality moulded furniture, plastic steel furniture, households & moulded flower pots, etc with the brand name �BOSS� in Pakistan. With these years of experience, BOSS has earned good business reputation. � ...Read More

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