Tasks and Responsibilities:

  • Diagnose, troubleshoot, and repair iPhones, iPads, iWatch other Apple Devices
  • Provide recommendations for problem resolution
  • Explain complex technical issues to customers in a non-technical, simple to understand manner
  • Provide repair and replacement estimates to customers
  • Ensure that all repairs meet or exceed quality standards
  • Greet customers in a friendly manner and maintain a positive work environment
  • Answer phone calls to the store with a professional, courteous and friendly demeanor
  • Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
  • Keep track of all devices and inventory while safeguarding all store stock
  • Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
  • Maintain the cleanliness and professional appearance of the store

Job Details

Functional Area:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Non-Matriculation
Career Level:
Entry Level
Minimum Experience:
Fresh
Apply Before:
Jun 18, 2023
Posting Date:
May 17, 2023
Diversity Inclusion:
We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.

Work Environment

Supervisor’s gender:
Male
Percentage of female coworkers:
1-9%

Panorama I.T Services

· 1-10 employees - Lahore

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