· To answer all incoming telephone calls in a professional and polite manner.
· To make clear and accurate communication to the other party on the other end of the line.
· To redirect and divert calls to appropriate parties or offices.
· To relay information as quickly and as accurately as possible as when the other party asks for a certain phone number, she has to look up her computerized or manual directory with alertness and presence of mind.
· To call up or dispatch the appropriate personnel in cases of emergency
· Giving polite assistance to its caller and give best services.
· Keep records of all calls placed and received and record any calls that are deemed important by the company.
· Observe signal lights on switchboards, and dial or press buttons to make connections.
· Update directory information and provide relay services for the people with hearing impairments.
Paragon Exchange Private Limited is in the business of Currency Exchange, since May 2011. Focusing our slogan “We Deliver Happiness” Paragon Exchange has join hands with Western Union, as an agent for Inward Remittances business in Pakistan. Parex is serving a broad customer base by its country wide ...Read More