Patient calling

CareMed Primary and Urgent Care PC

Lahore , Pakistan

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CareMed Health Technologies is seeking a confident and motivated Patient Calling Executive to join our team in Phase 6, DHA, Lahore. The ideal candidate will possess excellent English communication skills and demonstrate professionalism when interacting with patients over the phone. This full-time role requires someone who can effectively manage patient communications, provide accurate information, and contribute to a positive patient experience.

Key Responsibilities
- Make outbound calls to patients and provide relevant information clearly and accurately.
- Communicate with patients in a professional and courteous manner at all times.
- Handle patient inquiries efficiently and direct them to the appropriate department when necessary.
- Maintain accurate and detailed records of all calls and patient interactions.
- Follow company procedures strictly while ensuring patient confidentiality is upheld.
- Support the team in delivering an exceptional patient experience through effective communication and collaboration.

Required Qualifications
- Clear and articulate English communication skills, both verbal and listening.
- Strong interpersonal skills with the ability to engage patients professionally over the phone.
- Good problem-solving abilities and the capacity to handle inquiries with patience and understanding.
- Ability to work effectively in a professional, target-driven environment.

Preferred Qualifications and Benefits
- Previous experience in a call center or customer service role is preferred.
- Opportunity to join a growing healthcare technology company committed to enhancing patient care.

If you are looking to be part of a dynamic team and contribute to improving patient communication, CareMed Health Technologies offers a supportive environment to grow your career.