CareMed Health Technologies is seeking a confident and motivated Patient Calling Executive to join their team in Phase 6, DHA, Lahore. The ideal candidate will possess excellent English communication skills and demonstrate professionalism when interacting with patients over the phone. This full-time role involves engaging with patients, providing accurate information, and ensuring a positive experience while maintaining confidentiality and adhering to company procedures.
Key Responsibilities
- Make outbound calls to patients, delivering relevant information clearly and effectively.
- Communicate with patients in a professional and courteous manner.
- Address patient inquiries and refer them to the appropriate department as needed.
- Maintain accurate records of all calls and patient interactions.
- Follow company protocols to ensure patient confidentiality is upheld at all times.
- Collaborate with the team to support a positive patient experience.
Required Qualifications
- Clear and articulate English communication skills, both verbal and listening.
- Strong interpersonal skills with the ability to engage professionally over the phone.
- Good problem-solving abilities and active listening skills.
- Ability to work efficiently in a professional, target-driven environment.
Preferred Qualifications and Benefits
- Previous experience in a call center or customer service role is highly desirable.
- Opportunity to work with a growing healthcare technology company committed to patient care.
Join CareMed Health Technologies and contribute to delivering exceptional patient support in a dynamic and supportive environment. The position is based at 176 CCA, Phase 6, DHA, Lahore.