Patient Enroller/Care Coordinator

We are seeking motivated, detail-oriented professionals to join our healthcare team remotely from Pakistan in part-time roles as Patient Enroller and Remote Patient Care Coordinator. These positions involve supporting patient enrollment and ongoing care coordination for programs such as Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Principal Care Management (PCM). Candidates will work approximately 25 hours per week aligned with the US Eastern Time Zone (EST/EDT).

Key Responsibilities

*For Patient Enroller:*
- Contact eligible patients to introduce RPM, CCM, and PCM programs.
- Explain program benefits, eligibility criteria, and enrollment procedures clearly.
- Address patients’ initial questions and concerns about participation.
- Collect necessary patient information and complete enrollment accurately.
- Verify eligibility and ensure all documentation is complete and compliant.
- Follow up with prospective patients to facilitate successful enrollment.
- Coordinate with healthcare providers and internal teams regarding enrollment status.
- Maintain confidential and accurate records of patient enrollment activities.

*For Remote Patient Care Coordinator:*
- Conduct regular outreach calls to monitor patient health and address concerns.
- Document patient interactions and update care plans precisely.
- Collaborate with healthcare providers to communicate patient needs and escalate issues as needed.
- Educate patients on program requirements, device usage, and compliance.
- Monitor patient participation and encourage adherence to care plans.
- Maintain detailed, organized patient records and ensure timely follow-ups.
- Support preventive care coordination and ongoing patient engagement.
- Assist with reporting, administrative tasks, and healthcare documentation.

Required Qualifications
- Medical or healthcare-related educational background; MBBS preferred.
- Strong written and verbal communication skills in English.
- Fluency in both English and Urdu is essential.
- Clear, professional American-style accent preferred for patient communication.
- Availability to work within US Eastern Time Zone hours.
- Proficiency in Microsoft Excel, professional email writing, and general computer use.
- Familiarity with Electronic Health Record (EHR) systems, medical office procedures, and terminology.
- Excellent organizational, interpersonal, and teamwork skills.
- Reliable high-speed internet connection and personal computer or laptop required.

Preferred Qualifications and Benefits
- O/A Level Cambridge education is preferred.
- Previous experience in patient enrollment, healthcare coordination, or quality improvement is advantageous.
- Strong analytical skills and attention to detail.
- Opportunity to contribute to improving patient care and healthcare service quality.
- Supportive and collaborative remote working environment.

Employment Details
- Part-time position with 25 working hours per week, scheduled between 9:00 AM and 8:00 PM EST/EDT.
- Training includes a 3-day unpaid theory phase followed by a 10-day unpaid practical phase.
- A one-month paid evaluation period follows training, with 2.5 hours of work daily and a monthly stipend of PKR 25,000.
- Upon successful evaluation, candidates will enter a one-year employment contract with a monthly salary of PKR 50,000.

Candidates with a healthcare background, excellent communication skills, and a genuine interest in patient enrollment or care coordination are encouraged to apply. Please ensure you meet the stated requirements and agree to the compensation, training, and working hours before applying.