Ensure the operational aspects of payroll processing and associated activities, including salary disbursement, overpayment recovery, overtime, leave management and reporting are accurate and delivered within appropriate timeframes.
Prepare complex payroll and human resource information for data input and assist with checking, quality control and maintenance of records to ensure accuracy, service quality and data integrity.
Provide a responsive, accurate client advisory service on payroll matters, resolve difficult enquiries and assist in identifying payroll errors and implementing corrective action where required to ensure employee payments are processed accurately and database integrity is maintained.
Provide and promote service excellence and foster effective teamwork and business relationships.
Contribute to the application and monitoring of HR practices, principles, and delegations.
Contribute to process improvement by participating in a range of payroll and service delivery reform activities.