Payroll Specialist

Our client, a leading workforce management and staffing solutions provider, is seeking a detail-oriented and proactive Payroll Specialist to support payroll and employment operations for assigned clients, Managed Service Provider (MSP) partners, and contingent workers. This role involves managing the full payroll lifecycle, including employee assignment setup, weekly payroll processing, audits, issue resolution, reporting, and ensuring regulatory compliance. The ideal candidate will possess strong analytical and organizational skills, combined with a client-focused approach to deliver responsive and professional support. This position offers the opportunity to work closely with US-based clients and collaborate with experienced teams across staffing, compliance, and workforce management. The role is remote and open to candidates based in Pakistan.

Key Responsibilities

- Process weekly payroll accurately and on time using timekeeping systems, Vendor Management Systems (VMS), and internal payroll platforms. Conduct thorough payroll audits and resolve any discrepancies or errors promptly.
- Follow up on missing or incomplete timecards and process approved payroll adjustments such as pay rate changes, assignment extensions, bonuses, and reimbursements.
- Set up and maintain employee assignments to support payroll processing, client billing, reporting, and workers’ compensation coverage.
- Act as the primary payroll contact for clients, MSP partners, and contingent workers, addressing inquiries related to payroll, timekeeping, onboarding, and employment matters efficiently.
- Ensure compliance with federal, state, and local employment laws, including wage and hour regulations, overtime, tax withholding, reimbursements, and final pay. Adhere to client contracts and program requirements.
- Investigate payroll and employment issues, coordinate with internal teams, and assist with discrepancy reports, aging reports, audits, and compliance documentation.
- Maintain accurate payroll and employee records, client trackers, census reports, process guides, and audit-ready documentation within SharePoint or similar platforms.
- Manage competing deadlines, maintain clear account documentation and coverage plans, support cross-training efforts, and identify opportunities to improve payroll processes and service quality.

Required Qualifications

- Minimum of 2 years of payroll processing experience.
- Excellent written and verbal communication skills with a client-first mindset and the ability to build trusted relationships.
- Strong attention to detail, analytical thinking, and problem-solving abilities.
- Ability to manage multiple deadlines independently and work efficiently under pressure.
- Advanced proficiency in Microsoft Office, especially Excel, with knowledge of formulas, PivotTables, and functions like XLOOKUP or VLOOKUP.
- Demonstrated technology aptitude and the ability to quickly learn payroll applications, timekeeping systems, and new platforms.
- Sound judgment, discretion, and a commitment to maintaining confidentiality of employee and client information.
- An associate’s degree or equivalent work experience is preferred.

Preferred Qualifications and Benefits

- Experience with staffing, Employer of Record (EOR), MSP, VMS, HRIS, contingent workforce programs, or multi-state employment requirements is advantageous.
- Opportunity to engage directly with top-tier CEOs, founders, and established businesses in the US market.
- Work-life balance and a family-oriented culture emphasizing passion, trust, and transparency.
- Remote work flexibility for candidates based in Pakistan.

The overall goal of this role is to ensure accurate, timely, and compliant payroll operations while providing dependable, high-quality support to clients, MSP partners, and contingent workers. The Payroll Specialist will take ownership of assigned accounts, proactively resolve issues, and contribute to a seamless payroll experience through reliable documentation, clear communication, and diligent follow-through.