Pharmaceutical Quality Assurance & Logistics Officer

Location: Islamabad, Pakistan
Contract Duration: As per project requirements

We are looking for a qualified Pharmaceutical Quality Assurance and Logistics Officer to enhance health supply chain operations by ensuring pharmaceutical quality, regulatory compliance, and product integrity. This role involves overseeing pharmaceutical storage, transportation, distribution, and quality management systems, with a particular focus on temperature-sensitive logistics. The position requires adherence to WHO Good Distribution Practices (GDP), national pharmaceutical regulations, and international quality standards.

Key Responsibilities

Health Supply Chain Operations:
Support the planning, implementation, monitoring, and continuous improvement of health supply chain activities. Monitor the storage, transportation, and distribution of medicines and health commodities to ensure product availability, traceability, and integrity throughout the supply chain. Assist in deploying and operationalizing temperature-sensitive logistics solutions.

Pharmaceutical Quality Assurance & Compliance:
Implement and maintain Quality Management Systems (QMS) and quality assurance procedures. Ensure compliance with WHO GDP, national regulations, and operational standards. Conduct quality risk assessments, inspections, self-assessments, and compliance reviews. Investigate deviations, incidents, and non-conformities, ensuring timely corrective and preventive actions (CAPAs). Maintain accurate quality records and support continuous improvement initiatives.

Warehousing & Temperature-Sensitive Logistics:
Support the setup, qualification, and monitoring of pharmaceutical warehouses, cold chain equipment, and transportation systems. Monitor and document temperature-controlled storage and transportation conditions. Ensure proper inventory management, stock rotation, product traceability, and handling of expired or damaged products. Assist with the installation, qualification, maintenance, and monitoring of temperature-sensitive logistics equipment.

Training & Capacity Building:
Conduct training needs assessments and deliver training on GDP, pharmaceutical quality, health logistics, and temperature-sensitive logistics. Develop Standard Operating Procedures (SOPs), training materials, job aids, and operational guidelines. Provide technical guidance and mentoring to staff, implementing partners, and service providers.

Stakeholder & Service Provider Coordination:
Assess and monitor service providers involved in pharmaceutical storage, handling, and transportation. Coordinate with government authorities, regulatory agencies, implementing partners, and relevant stakeholders. Support partner assessments, identify operational gaps, and recommend corrective measures.

Monitoring, Reporting & Documentation:
Monitor quality performance indicators and supply chain compliance. Maintain controlled documentation, technical records, and operational procedures. Prepare technical reports, assessments, recommendations, and management updates. Support audits, product reconciliation, root-cause analysis, and continuous improvement activities. Contribute to digital monitoring solutions that strengthen health supply chain sustainability.

Required Qualifications

Education:
- PharmD or equivalent degree in Pharmacy.
- Registration with the Pharmacy Council of Pakistan or eligibility to obtain registration.
- Additional certification or training in GDP, Good Storage Practices (GSP), Quality Management Systems, or pharmaceutical quality assurance is desirable.

Professional Experience:
- Minimum 4 years of relevant postgraduate experience in pharmaceutical quality assurance, health supply chains, or health logistics.
- Practical experience managing the supply chain of medicines or other health commodities.
- Experience with temperature-sensitive logistics, cold chain operations, and pharmaceutical storage and distribution.
- Strong understanding of pharmaceutical GDP, Quality Management Systems, and regulatory compliance.
- Experience evaluating suppliers and service providers, identifying operational risks, and maintaining quality documentation.
- Experience providing technical support, conducting assessments, and implementing corrective actions.

Required Knowledge & Skills:
- Strong knowledge of pharmaceutical quality assurance and supply chain management.
- Understanding of temperature monitoring, cold chain infrastructure, and product traceability.
- Excellent analytical, problem-solving, and risk assessment skills.
- Strong technical writing, documentation, and reporting abilities.
- Proficiency in MS Office applications and data analysis.
- Effective communication, coordination, and stakeholder management skills.
- Ability to manage complex operational requirements and work effectively in multicultural environments.

Languages:
Fluency in English and Urdu is required.

Preferred Qualifications and Benefits
Experience in humanitarian operations, emergency response, or working with UN agencies will be an advantage. Experience in data analysis and quality performance monitoring is also desirable. The ideal candidate will be a registered or registration-eligible pharmacy professional with strong expertise in pharmaceutical quality assurance, GDP compliance, and health logistics. They should be capable of monitoring quality standards, managing operational risks, strengthening partner capacity, and ensuring the safe and compliant handling of health commodities.