This role involves overseeing pharmacy operations to ensure strict compliance with established policies and procedures. The incumbent will manage vendor relationships to secure timely procurement of medicines, particularly focusing on the effective handling of high-value items on a consignment basis. A critical part of the position includes maintaining robust inventory control through internal and external audits, while optimizing stock levels and mitigating associated risks. The individual will also drive continuous improvements in logistics and supplier management, aiming to enhance overall operational efficiency and customer satisfaction.
Key Responsibilities
- Ensure adherence to all pharmacy policies and procedures to maintain regulatory and operational standards.
- Coordinate with vendors to arrange medicine supplies as needed, implementing efficient process flows for managing high-value consignment items.
- Manage and facilitate internal and external audits to ensure accurate inventory control and compliance.
- Monitor and achieve inventory targets, maintain appropriate stock levels, and implement risk mitigation strategies to optimize inventory management.
- Lead initiatives to improve key performance indicators and promote continuous improvement across logistics and supplier operations.
- Foster strong customer relationships by delivering exceptional service and responding promptly to regular customers, thereby generating repeat business.
- Oversee vendor evaluation, selection, and registration processes to ensure quality and reliability of suppliers.
- Identify and address any process gaps within the pharmacy department to streamline operations.
- Collaborate continuously with the Quality department to ensure 100% compliance with quality standards.
Required Qualifications
- Proven experience in pharmacy operations, inventory management, or a related field.
- Strong knowledge of pharmacy policies, procedures, and regulatory requirements.
- Experience in vendor management, including evaluation, selection, and relationship building.
- Demonstrated ability to handle audits and maintain accurate inventory records.
- Excellent organizational and communication skills to coordinate across departments and with external partners.
- Ability to analyze data and drive improvements in operational performance.
Preferred Qualifications and Benefits
- Experience working closely with quality assurance teams to ensure compliance.
- Background in logistics or supply chain management within a healthcare or pharmaceutical environment.
- Proven track record of implementing process improvements and managing risk effectively.
This position offers the opportunity to contribute significantly to the efficiency and compliance of pharmacy operations, working in a dynamic environment that values continuous improvement and customer satisfaction.