Healthwire is committed to making quality healthcare accessible and affordable to over 220 million people in Pakistan. We provide our users with accurate, comprehensive, and carefully curated healthcare information and services, empowering them to make well-informed decisions about their health. We are currently looking for a Pharmacy Supervisor to manage pharmacy operations during assigned shifts, ensuring efficient workflow and delivering excellent customer service.
Key Responsibilities
- Supervise and lead the pharmacy team throughout the assigned shift to ensure smooth and efficient operations.
- Organize medicines properly, ensuring they are clearly labeled and regularly checked for expiry dates.
- Respond promptly to customer inquiries, providing high-quality service to enhance customer satisfaction.
- Monitor inventory levels closely, reporting any shortages or surpluses to maintain optimal stock.
- Oversee billing and cash handling procedures during the shift, ensuring accuracy and accountability.
- Collaborate with the Branch Manager and other departments to support seamless branch operations.
- Enforce compliance with Standard Operating Procedures (SOPs) and maintain hygiene standards among all team members.
- Prepare detailed shift reports and maintain accurate records for management review.
Required Qualifications
- Proven experience in pharmacy supervision or a similar role within healthcare or retail pharmacy settings.
- Strong knowledge of pharmaceutical products, inventory management, and customer service principles.
- Demonstrated ability to lead and motivate a team effectively during shifts.
- Excellent communication and interpersonal skills to manage customer queries and coordinate with other teams.
- High attention to detail in maintaining records, managing stock, and ensuring compliance with SOPs and hygiene standards.
This is a full-time, in-person position based at the branch location. Candidates who are dedicated to upholding high standards in pharmacy operations and customer service are encouraged to apply.