• Serves customers by providing service information and resolving product and service problems.
  • Attracts potential customers by answering service questions and suggesting information.
  • Resolves service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
  • Recommends potential services to management by collecting customer information and analyzing customer needs.
  • Contributes to team effort by accomplishing related results as needed.

Job Details

Industry:
BPO
Total Positions:
10 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gulistan-e-Johar, Karachi, Pakistan
Gender:
No Preference
Education:
Intermediate/A-Level (A-Levels) only
Career Level:
Entry Level
Experience:
Fresh - Less than 1 Year
Apply Before:
May 03, 2021
Posting Date:
Apr 02, 2021

Phoenix Global

BPO · 11-50 employees - Karachi

Our customer care plans are planned to update every participation you have with your customers and allow to develop customer faithfulness and brand care. Our answer set fuses both general similarly as space unequivocal customer care.

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