• Working with development to ensure items are completed and properly tested.
  • Keeping customers informed of the status of open cases, providing next steps and anticipated resolution times.
  • Manage customer issues through effective troubleshooting, listening, problem solving, positive action, information gathering and case escalation in a timely manner when appropriate.
  • Prioritize, balance, multitask competing issues based on impact to end user, customer urgency, length of outstanding issue and political sensitivity.
  • Promote and maintain high quality, professional, service-oriented company image with customers and internal staff.

Key Skills and Competencies

  • Excellent Communication Skills.
  • Eager to learn.
  • Ability to work independently and as a team member.
  • Ability to work in a fast-paced environment.
  • Ownership of issues through resolution
  • Strong Analytical and Problem-Solving Skills

Job Type: Full-time

Salary: Rs 60,000.00 - Rs80,000.00 per month

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Minimum Experience:
1 Year
Apply Before:
Dec 23, 2022
Posting Date:
Nov 22, 2022

Work Environment

Supervisor’s gender:
Either
Percentage of female coworkers:
1-9%

Physcian EMR (iPEMR)

Healthcare / Hospital / Medical · 51-100 employees - Lahore

Physcian EMR (iPEMR)

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