Platform Manager

Estatex

Posted 17 hours ago 5 views Report Job

Job Title: Platform Manager Reports To: Founder & CEO

Location: On-site, Lahore

About the Company: Apex Group is a Lahore-based real estate company built on a single promise — Developing Happy Places. Where EstateX (estatex.com) is Apex Group’s flagship proptech platform — a standalone digital business unit redefining how properties are discovered, listed, and transacted across Pakistan. The Opportunity: We are seeking an experienced Platform Manager to lead EstateX Platform end-to-end. This is a high-impact, high-visibility leadership role that sits at the intersection of product, technology, and business operations. You will own the platform from architecture decisions to go-live delivery, manage a blended team of engineers, product specialists, and operations staff, and be accountable for EstateX becoming Pakistan's most trusted proptech destination. Key Responsibilities 1. Platform Strategy & Roadmap

Own and execute the EstateX product roadmap, ensuring alignment with Apex Group's revenue goals and the Product go-live milestone.
Define platform architecture, technology stack decisions, and scalability roadmap in collaboration with the engineering team.
Translate business requirements (sales, marketing, legal, finance) into product features and technical specifications.
Manage the feature prioritisation backlog using agile/sprint methodology.

2. Engineering & Product Team Leadership

Lead and manage a cross-functional team: Sr. Software Engineers, Product Manager, Developer Partnerships, Freelancers, UI/UX Designer, Data Lead, and Platform Ops Executive.
Conduct bi-weekly sprint planning, reviews, and retrospectives.
Recruit, onboard, and develop Year 2 platform hires (Junior Dev, UI/UX Designer, Data Lead etc.)
Foster a high-accountability, delivery-focused engineering culture.

3. Go-Live Execution & Launch Management

Drive all pre-launch workstreams on time, on quality, within budget.
Coordinate across Sales & Marketing, Finance, Legal, and Compliance teams for a seamless launch.
Manage the onboarding of 500 third-party property listings and 2,000+ verified users in Q1 post-launch.
Oversee UAT, QA, security audits, and regulatory compliance certification before go-live.

4. Platform Operations & Reliability

Ensure platform uptime of ≥ 99.5% post-launch with clear incident response and escalation protocols.
Own the SLA framework for all platform integrations — payment gateways, CRM, property portals, and third-party APIs.
Implement monitoring, alerting, and disaster recovery procedures.
Manage P1/P2 bug triage — P1 resolution within 24 hours.

5. Developer Partnerships & Ecosystem

Manage and grow relationships with Developer Partners, Community Managers, and Compliance & Verification functions.
Build and manage the API partner ecosystem for third-party integrations.
Oversee all freelancer and outsourced vendor relationships — deliverables, timelines, and quality standards.

6. Budget & Cost Management

Own the platform technology budget — vendor contracts, SaaS tools, cloud infrastructure, freelancers.
Track spend vs. budget monthly; maintain variance within 5% of approved allocation.
Provide monthly financial reporting to the CEO and Finance Manager.

7. Compliance, Security & Data Governance

Ensure EstateX is fully compliant with applicable Pakistani digital and data regulations.
Oversee KYC, AML, and property verification workflows built into the platform.
Zero tolerance for data breaches — implement and enforce data governance standards.
Coordinate with Legal function on all regulatory filings and platform compliance requirements.

Requirements Essential

5+ years of experience in product management, platform management, or software project delivery.
Proven track record of launching and operating a digital product or platform at scale.
Strong command of agile/scrum methodology — sprint planning, backlog grooming, velocity tracking.
Experience managing cross-functional tech teams (engineering, product, QA, design).
Technical fluency — able to engage meaningfully with engineering architecture, APIs, and system design (non-coding role, technical understanding essential).
Strong stakeholder management — ability to bridge business, tech, and leadership communication.
Experience in budget management and vendor contracting.

Preferred

Experience in proptech, real estate technology, fintech, or marketplace platforms.
Familiarity with Pakistan's real estate regulatory landscape and digital compliance requirements.
Exposure to data analytics platforms, BI reporting, and product analytics tools.
Experience scaling a product from zero to launch in a high-growth startup environment.