Sale Executive

Platinum Digital Service is seeking a motivated and driven Sale Executive to join our dynamic team. The ideal candidate is passionate about sales and eager to succeed in the competitive US market. This role requires excellent communication skills and the ability to understand customer needs to provide tailored solutions, ensuring high customer satisfaction. As a Sale Executive, you will manage a team of 20 individuals, leading by example and driving performance to meet company sales targets. In this role, you will engage directly with customers, managing inquiries and negotiations professionally. Your experience in sales or customer service will support your ability to excel in this fast-paced environment. Strong computer proficiency and comfort with basic technology tools are essential. You will play a key role in expanding our market presence and maintaining Platinum Digital Service's reputation for outstanding customer interactions.
Responsibilities

Engage with customers to understand their needs and preferences.
Provide accurate and relevant information to recommend suitable product or service solutions.
Address and resolve customer queries promptly to ensure complete satisfaction.
Maintain professional and clear communication during all customer interactions.
Lead and manage a team of 20 sales personnel to achieve individual and collective sales goals.
Train and motivate team members to enhance their selling skills and knowledge of products.
Monitor team performance and provide regular feedback and coaching for continuous improvement.
Develop and implement sales strategies tailored to the US market to increase revenue.
Collaborate with other departments to ensure seamless service delivery and customer support.
Maintain comprehensive records of customer interactions and sales activities using computer tools.
Prioritize customer satisfaction and swiftly resolve any issues to foster repeat business.
Analyze market trends and competitor activities to inform sales tactics and identify opportunities.