PNY Trainings is seeking a dynamic and results-oriented individual to join our team as a Sales Team Lead. The ideal candidate will have a proven track record in sales, preferably with a background in both sales and call center environments. The Sales Team Lead will be responsible for leading a team of sales representatives, driving sales performance, and ensuring exceptional customer service.

Job Description:

  • Lead and motivate a team of sales representatives to achieve sales targets and KPIs.
  • Provide guidance, coaching, and training to sales team members to enhance their skills and performance.
  • Monitor sales activities and performance metrics, identify areas for improvement, and implement strategies to optimize sales results.
  • Develop and implement sales strategies to maximize revenue and market share.
  • Collaborate with other departments, such as marketing and operations, to ensure alignment of sales efforts with overall business objectives.
  • Conduct regular performance evaluations and provide constructive feedback to team members.
  • Manage and prioritize inbound and outbound sales inquiries, ensuring timely and effective response to customer queries and requests.
  • Handle escalated customer issues and complaints, seeking resolution in a professional and efficient manner.
  • Maintain accurate records of sales activities, customer interactions, and pipeline management using CRM software.
  • Stay updated on industry trends, market conditions, and competitive landscape to identify opportunities for growth and improvement.

Job Specification: 

  • Bachelor's degree in BSCS, Business Administration, Marketing, or a related field (preferred).
  • Minimum of 3 years of sales experience, with a proven track record of achieving sales targets and driving revenue growth.
  • Prior experience in a call center environment is highly desirable.
  • Strong leadership and interpersonal skills, with the ability to inspire and motivate a team.
  • Excellent communication skills, both verbal and written.
  • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
  • Proficiency in MS Office applications and CRM software.
  • Results-oriented mindset with a focus on customer satisfaction and business success.

Benefits:

  • Competitive salary and performance-based incentives.
  • Comprehensive health and wellness benefits package.
  • Opportunities for career advancement and professional development.
  • Positive and supportive work environment.
  • Employee discounts on training courses offered by PNY Trainings.

Job Details

Job Channel:
Industry:
Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Gender:
Female
Minimum Education:
Bachelors
Degree Title:
BSCS will be preferred
Career Level:
Experienced Professional
Experience:
3 Years - 5 Years
Apply Before:
May 03, 2024
Posting Date:
Apr 02, 2024

PNY Trainings

Education/Training · 1-10 employees - Lahore

pPNY Trainings/p

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