• Heading the customer success department
  • Assisting in the development of the strategies and plan to make the organization's existing customer's experience with the organization successful
  • Leading a team of Customer Success Managers and executives, defining their roles and responsibilities, monitoring their KPIs
  • Providing complete visibility of the performance of the customer support department, and presenting future plans in line with the organization's vision
  • Helping customer success managers handle high profile/ priority or irate customers
  • Devising and implementing a comprehensive customer complaint management system
  • Coordinating with other departments for customer queries, complaints, suggestions

Job Details

Total Positions:
1 Post
Job Shift:
First Shift (Day)
Job Type:
Job Location:
Bahria Town Rawalpindi, Rawalpindi, Pakistan
Gender:
No Preference
Minimum Education:
Masters
Career Level:
Department Head
Experience:
8 Years - 10 Years
Apply Before:
May 20, 2024
Posting Date:
Apr 19, 2024

Premier Choice International

Real Estate/Property · 101-200 employees - Rawalpindi

Premier Choice is an international real estate development company. We specialize in developing high-end residential apartments and commercial complexes in Pakistan, Canada and UAE.

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