Posted Dec 08, 2021 2 views
We are hiring a Customer Service Representative to manage customer queries and complaints for US Based company. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
*Excellent Communication skills is a must (English)
Responsibilities:
- Listen and respond to customers’ needs and concerns
- Provide information about products and services
- Take orders, determine charges, and oversee billing or payments
- Review or make changes to customer accounts
- Handle returns or complaints
- Record details of customer contacts and actions taken
- Research answers or solutions as needed
- Refer customers to supervisors, managers, or others who can help
Timings:
Night Shift (6pm to 3am)
Contract length: 12 months
Salary: Rs 30,000 - Up to Rs60,000.00 per month
Job Details
Premier Solutions
pSoftware House./p
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