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Job Description

We are hiring a Customer Support Executive to manage customer queries and complaints for US Based company.

  • You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
  • Excellent Communication skills is a must

Responsibilities:

  • Answering customers queries and try to resolve them.
  • Answering customers questions on the phone.  
  • Analyzing information
  • Identify and assess customer needs to achieve customer satisfaction

Requirements:

  •  Excellent communication skills.
  •  Min. 1-year experience working in a US-based Call Center as a CSR.
  •  Creative thinking skills.
  •  Working knowledge of relevant computer software.
  •  Excellent interpersonal and problem-solving skills.
  •  The ability to handle rejection and stress in soliciting customers.

Job Timings:

  • Night Shift (5pm-2am)

Contract length:

  • 12 months

Job Types:

  • Full-time,

Contract Salary:

  • 30,000 to Rs60,000.00 per month

Job Details

Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Intermediate/A-Level
Career Level:
Experienced Professional
Minimum Experience:
1 Year
Apply Before:
Jun 12, 2021
Posting Date:
May 11, 2021
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Premier Solutions

Courier / Logistics · 11-50 employees - Lahore

If you’re looking for the best dispatch service for owner operators & independent truckers, you’ve come to the right place. Premier Solutions is a professional trucking dispatch provider, serving the continental U.S. & North America.

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