Presales Team Lead

Z2C Limited is seeking a proactive and client-oriented Presales Lead to play a pivotal role in driving client engagements, developing proposals, business modeling, and ensuring post-sales success. This position bridges the gap between sales, product, and delivery teams, making it essential for fostering long-term client relationships and supporting sustainable business growth.

Key Responsibilities

- Own the development of pitch decks, proposals, and pricing/business models tailored to client needs.
- Respond to Requests for Proposals (RFPs) and present customized product solutions to prospective clients.
- Collaborate closely with product and technology teams to define and refine service offerings.
- Support the sales pipeline through market research and competitor analysis to identify opportunities.
- Lead the onboarding process for new clients and act as their primary strategic contact.
- Ensure successful project delivery, manage client escalations effectively, and identify upselling opportunities.
- Monitor client health metrics and provide actionable feedback to internal teams to improve service delivery.
- Contribute actively to long-term client retention and relationship management efforts.

Required Qualifications

- 2 to 3 years of experience in presales, business development, or client success roles.
- Strong communication, negotiation, and analytical skills essential for engaging clients and internal stakeholders.
- Demonstrated ability to create compelling business presentations and financial models.
- Proficiency in CRM tools, PowerPoint, Excel, and digital communication platforms to support sales and client management activities.

Preferred Qualifications

- Experience in SaaS, Fintech, media-tech, or consulting industries is highly desirable.

This role offers an exciting opportunity to work at the intersection of sales, product, and delivery, contributing directly to the company’s growth and client satisfaction. Candidates with a passion for client engagement and a strategic mindset will find this position rewarding.