Presales Team Lead

Z2C Limited is seeking a dynamic and client-focused Presales Lead to play a pivotal role in driving client engagements, proposal development, business modeling, and ensuring post-sales success. This position bridges sales, product, and delivery teams, making it essential for fostering long-term client relationships and supporting sustained business growth.

Key Responsibilities

Presales & Growth:
- Develop and own the creation of pitch decks, proposals, and pricing/business models tailored to client needs.
- Respond to Requests for Proposals (RFPs) and present customized product solutions to prospective clients.
- Collaborate closely with product and technology teams to define, refine, and enhance service offerings.
- Support the sales funnel by conducting market research and providing competitor insights to inform strategy.

Post-Sales & Client Success:
- Lead the onboarding process for new clients, acting as their primary strategic point of contact.
- Ensure successful delivery of solutions, manage any escalations, and proactively identify upsell opportunities.
- Monitor client health metrics and communicate actionable feedback to internal teams to improve service delivery.
- Contribute actively to long-term client retention and relationship building efforts.

Required Qualifications
- 2 to 3 years of experience in presales, business development, or client success roles.
- Strong communication, negotiation, and analytical skills with a proven ability to create compelling business presentations and financial models.
- Proficiency in CRM tools, PowerPoint, Excel, and digital communication platforms.

Preferred Qualifications
- Experience in SaaS, Fintech, media-tech, or consulting industries is highly desirable.

This role offers an excellent opportunity to work at the intersection of sales, product, and delivery, contributing directly to client satisfaction and business expansion. Candidates with a passion for client engagement and a strategic mindset are encouraged to apply.