• Analyze and define specifications for enhancements in performance of existing business system.
  • Provide support in analyzing the system and design cost effective solutions that meet customer requirements.
  • Analyze business systems to align the software solutions with business programs.
  • Develop business specifications and hand it over to technical team for system development.
  • Provide support for tools such as project financials, accounting and e-learning.
  • Work independently with minimal supervision to meet performance metrics.
  • Researches RFP answers with applicable department(s) to ensure responses accurately reflect business capabilities and are presented and marketed correctly.
  • Assist with RFP database maintenance and updates, including coordinating with appropriate SMEs throughout the year to ensure accurate and updated responses for current business practices.
  • Applies skills and knowledge obtained while in the Associate Business Analyst role, or through equivalent experience, by performing business operations analysis (how works gets done within a functional group) and reporting and analysis that is typically function-specific (e.g., claims, distribution, underwriting, marketing, etc.).
  • Performs research, analyzes information, presents findings, and assists in recommending changes and/or taking action based on various factors (e.g., data insights, regulatory changes, feedback from quality assurance reviews, market information, etc.) to solve problems and improve business outcomes.
  • Performs research by gathering data from a variety of sources, which may include operational data, metrics, competitor information, and feedback from business partners.
  • Analyzes information to identify trends, patterns, gaps and insights using descriptive analytics.
  • Assists in building the business case for making a change to current practices, programs or procedures.
  • Conducts current state assessment, opportunity assessment, cost/benefit analysis, feasibility assessment, etc.
  • Provides input to metrics used to determine operational performance, staffing needs, productivity, or other measures deemed valuable to an organization.


  • Bachelor’s degree with at least 4 year of relevant experience.
  • Must have complete understanding of US Healthcare (RCM, Clinical, Integration, Software Support, demos).
  • Excellent North American accent verbal and written communication.
  • Comfortable in presentation/communication with C-Level, extraordinary.
  • R&D skills required, strong grip on documentation (RFQ, Proposal writing), Project Management.
  • Demonstrated research, problem solving, analytical, critical thinking, and relationship management skills.
  • Business operations knowledge to include understanding the function's value chain and awareness of market conditions.
  • Knowledge of technology, including website, intranet, extranets, databases, knowledge management tools and presentation software.
  • Flexibility to adjust hours and work the hours necessary to meet operating and business needs, including working overtime as needed.

Job Details

Job Channel:
Total Positions:
2 Posts
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Minimum Education:
Career Level:
Experienced Professional
Minimum Experience:
4 Years
Apply Before:
Apr 07, 2023
Posting Date:
Mar 07, 2023

Work Environment

Supervisor’s gender:
Percentage of female coworkers:

Prima Systems

BPO · 301-600 employees - Islamabad, Lahore, Rawalpindi

Prima Systems enables its clients over the whole Enterprise Technology to stack with separated industry arrangements. We modernize Business Process Outsourcing and make everything secure, adaptable and coordinated across open, private and half mists. Partnership is at our core. Our client relationships are about more than just the work we do, they are a huge part of who we are. At BPO Bench, we consider the success of our clients as a barometer of how successful we are. The Enterprise Technology Stack incorporates IT Outsourcing, Cloud and Security, Applications, Analytics and Engineering. We join long periods of experience running crucial frameworks with the most recent advanced developments to convey better business results and new degrees of execution, intensity and encounters for our clients and their partners. Prima Systems puts resources into three key drivers of development: People, Customers and Operational Execution. Our broad network helps drive coordinated effort and influence innovation freedom.

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