Client Service Specialist

Prima Systems

Posted Jun 02, 2025 103 views Report Job

PKR. 125,000 - 125,000/Month

Job Responsibilities:

Serve as the primary point of contact for our US clients, offering exceptional support and guidance.
Respond promptly to client inquiries and concerns via email, phone, and other communication channels.
Collaborate with the team to ensure accurate and timely resolution of client issues.
Maintain client records and documentation with confidentiality and accuracy.
Provide insights and recommendations to improve client satisfaction and operational efficiency.
Work in 8 hour rotational shift to ensure continuous coverage and support for our US clients.

Requirements:

Proven experience in Customer support, customer service, or a related field.
Excellent English communication skills, both written and verbal, with a strong customer focus.
Ability to work effectively in a fast-paced environment and handle multiple tasks concurrently.
Strong organizational skills and attention to detail.

Skills

Client Relationship Manage Client Relationships Client Co ordination Client Contact Skills Client Aquisition Client Acquisition Skills Client Correspondence Client Analysis Client Service Oriented

Job Details

Industry:

BPO

Functional Area:

Client Services & Customer Support

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Full Time/Permanent

Department:

Operations

Job Location:

Lahore, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Minimum Experience:

2 Years

Apply Before:

Jul 03, 2025

Posting Date:

Jun 02, 2025

Prima Systems enables its clients over the whole Enterprise Technology to stack with separated industry arrangements. We modernize Business Process Outsourcing and make everything secure, adaptable and coordinated across open, private and half mists. Partnership is at our core. Our client relationships are about more than just the work we do, they are a huge part of who we are. At BPO Bench, we consider the success of our clients as a barometer of how successful we are. The Enterprise Technology Stack incorporates IT Outsourcing, Cloud and Security, Applications, Analytics and Engineering. We join long periods of experience running crucial frameworks with the most recent advanced developments to convey better business results and new degrees of execution, intensity and encounters for our clients and their partners. Prima Systems puts resources into three key drivers of development: People, Customers and Operational Execution. Our broad network helps drive coordinated effort and influence innovation freedom.