English Language Cultural / Communication Trainer

Prima Systems

Posted Apr 12, 2024 443 views Report Job

PKR. 200,000 - 250,000/Month

Job Responsibilities:

Conduct training sessions to improve soft communication skills among employees.
Analyze and provide feedback on employee calls, highlighting areas for improvement.
Assist in correcting communication mistakes and enhancing phone etiquette.
Provide guidance on effective communication with US patients during calls.
Cultivate an understanding of US culture to facilitate better service delivery.
Requirements:
Proven experience as a Communication Trainer or similar role.
Expertise in soft skills development and cultural communication.
Familiarity with the US market and its cultural nuances.
Strong analytical skills to assess employee performance and progress.
Excellent verbal and written communication skills.
Ability to conduct engaging and impactful training sessions.
Relevant certifications or training qualifications preferred.

Skills

Employs Training Training Development Training Material Creation

Job Details

Industry:

BPO

Functional Area:

Teachers/Education, Training & Development

Total Positions:

1 Post

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Job Location:

Lahore, Pakistan

Gender:

No Preference

Minimum Education:

Bachelors

Career Level:

Experienced Professional

Minimum Experience:

5 Years

Apply Before:

May 13, 2024

Posting Date:

Apr 12, 2024

Prima Systems enables its clients over the whole Enterprise Technology to stack with separated industry arrangements. We modernize Business Process Outsourcing and make everything secure, adaptable and coordinated across open, private and half mists. Partnership is at our core. Our client relationships are about more than just the work we do, they are a huge part of who we are. At BPO Bench, we consider the success of our clients as a barometer of how successful we are. The Enterprise Technology Stack incorporates IT Outsourcing, Cloud and Security, Applications, Analytics and Engineering. We join long periods of experience running crucial frameworks with the most recent advanced developments to convey better business results and new degrees of execution, intensity and encounters for our clients and their partners. Prima Systems puts resources into three key drivers of development: People, Customers and Operational Execution. Our broad network helps drive coordinated effort and influence innovation freedom.