Patient Support Specialist

Prima Systems

Posted 4 days ago 145 views Report Job

PKR. 125,000 - 150,000/Month

Key Responsibilities:

Manage Patient Medical Records: Maintain and update electronic health records (EHR) with accurate patient details, ensuring all information is current and complete.

Schedule and Confirm Appointments: Coordinate and confirm patient appointments with medical professionals while optimizing scheduling efficiency.

Handle Incoming Calls & Inquiries: Address patient queries and assist with concerns from pharmacies, hospitals, doctor’s offices, and state insurance providers.

Assist with Billing & Insurance Verification: Verify patient insurance benefits, process claims, and ensure accurate billing support.

Provide Professional Communication: Answer phone calls and respond to emails in a timely, courteous, and professional manner.

Skills

Customer Handling Time Management Communication Skills

Job Details

Industry:

BPO

Functional Area:

Client Services & Customer Support

Total Positions:

5 Posts

Job Shift:

Third Shift (Night)

Job Type:

Full Time/Permanent

Department:

Operations

Job Location:

Johar Town, Lahore, Pakistan

Gender:

No Preference

Minimum Education:

Intermediate/A-Level

Career Level:

Experienced Professional

Minimum Experience:

2 Years

Apply Before:

Jul 20, 2025

Posting Date:

Jun 19, 2025

Prima Systems enables its clients over the whole Enterprise Technology to stack with separated industry arrangements. We modernize Business Process Outsourcing and make everything secure, adaptable and coordinated across open, private and half mists. Partnership is at our core. Our client relationships are about more than just the work we do, they are a huge part of who we are. At BPO Bench, we consider the success of our clients as a barometer of how successful we are. The Enterprise Technology Stack incorporates IT Outsourcing, Cloud and Security, Applications, Analytics and Engineering. We join long periods of experience running crucial frameworks with the most recent advanced developments to convey better business results and new degrees of execution, intensity and encounters for our clients and their partners. Prima Systems puts resources into three key drivers of development: People, Customers and Operational Execution. Our broad network helps drive coordinated effort and influence innovation freedom.