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IT Manager

Prime BPO Verified

Multiple Cities, Pakistan

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Posted Jan 25, 2023 469 views

  •  As a manager IT you’re responsible and accountable for the smooth running of company’s Network systems, VOIP (Voice over IP)
  •  SQL, Servers and computer systems within the limits of requirements, specifications, costs and timelines
  •  You will supervise the implementation and maintenance of our company’s computing needs. 
  •  Lead IT projects, including the design and deployment of new IT systems and services.
  •  Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure.
  •  Equip the IT team with all essential tools and trainings to be able to achieve the organizational goals.

Requirements:

  •  Should be Network Specilist
  •  Knowledge about VOIP (Voice over IP)
  •  SQL Systems
  •  IT Infrastructure. 
  •  Network management  
  •  Hands-on dialer experience (VICIdial) will be a plus
  •  Virtual Private Network VPN implementation and management.
  •  Basic to advanced Computer Software/Hardware knowledge.
  •  Willing to work in full time night shift.
  •  Daily KPIs.
  •  Help define IT infrastructure strategy, architecture, and processes.
  •  Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs.
  •  Assess vendors and develop test strategies for new hardware and software. (APN)
  •  Troubleshoot and resolve hardware and software issues related to internal IT in a timely manner.
  •  Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware.
  •  Own projects, solutions, and key responsibilities within a larger business initiative.
  •  Handle business-critical IT tasks and systems administration.
  •  Research and evaluate emerging technologies, hardware, and software
  •  Track and maintain hardware and software inventory.
  •  Analyze department needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisions.
  •  Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions.
  •  All IT team, and organizational goals should be achieved on a daily, weekly and monthly basis. Ensure your own and team/departments KPIs are met.
  •  Continuously analyze current process, technologies, and vendors to identify areas of improvement.

Qualifications:

  • Bachelor's degree in computer science or relevant field
  • 5+ years of experience in related field
  • Experience in information technology space and solving various software and hardware problems
  • Strong technical problem solving and communication skills.

Skills

Operations Networking Broadband Networks Managing IT Infrastructure SQL

Job Details

Industry:
Call Center
Functional Area:
Computer Networking
Total Positions:
2 Posts
Job Shift:
Third Shift (Night)
Job Type:
Full Time/Permanent
Job Location:
Islamabad, Rawalpindi, Pakistan
Gender:
No Preference
Age:
18 - 40 Years
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
5 Years
Apply Before:
Feb 25, 2023
Posting Date:
Jan 25, 2023

Prime BPO

Call Center · 101-200 employees - Islamabad, Rawalpindi
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pPrime IT Solutions/p

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