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Posted Dec 22, 2020 5 views
- Protege Global is looking for a Manager Operations for its Call center operations in Night Shift.
- The resource should have a proven work experience of more then 5 year and possess excellent verbal and written communication skills.
- Responsible for the entire floor team's monthly targets and ensure target achievement on a regular basis.
- Experience of managing over 80-100 people
- Experience of working with foreign clients
- Responsible for developing the implementation approach and managing the impact on all business areas.
- Establishing, maintaining and strengthening relationships with clients considering organizational objectives with maximum ROI.
- Responsible for the fulfillment of KPIs. Also deliver month targets to associates.
- Responsible for all aspects of the project from business analysis to plan management and stakeholder engagement and risk management.
- Managed the analysis and implementation of projects. Strategic analysis undertaken and delivered to inform, manage and drive stakeholder expectations.
REQUIREMENTS:
- Proven work experience as a Floor Manager/ Team Manager
- Adequate knowledge of organizational effectiveness and operations management
- leadership skills
- Excellent command on Mf-Office especially on Excel
- Budget development and oversight experience
- Familiarity with business management including financial principles and practices
- Ability to effectively communicate with all levels of the organization
- Leadership and organizational skills
- Competitive salary package will be offered to the right candidate.
- This will be strictly a night shift and 5 days job with lucrative monthly incentive including complimentary transportation and health insurance
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Gender:
No Preference
Age:
28 - 38 Years
Minimum Education:
Bachelors
Career Level:
Department Head
Experience:
3 Years - 5 Years
Apply Before:
Jan 23, 2021
Posting Date:
Dec 22, 2020
Pro Global Private Limited
Services · 11-50 employees - Islamabad
p./p
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