This employer is no longer accepting CVs for this job, it has been deactivated by the company\'s administrator.
Posted Jul 21, 2022 241 views
PKR. 35,000 - 45,000/Month
Exceptional communication skills, and a great ability to handle and resolve issues in real time.
- Passion for customer service and claiming ownership of the customer experience including comprehensive issue resolution while collaborating with different teams.
- Ability to work independently with minimum supervision and take on new challenges, well-organized, self-motivated and committed.
- Ability to multi-task, prioritize responsibilities and achieve successful outcomes in a team environment.
- Should be very well aware and fully compliant with non-disclosure of protected/confidential and sensitive information.
- Must be able to perform under high levels of pressure & stress.
- Handling incoming calls from different billing clients with their questions and concerns and addressing them in a professional manner.
- Handling emails from clients and responding in real time to all the emails and addressing all the issues and concerns reported in the emails.
- Sharing questions, issues and concerns with respective teams and getting resolution of reported issues and concerns from concerned person/team and updating clients once the issues are fixed.
Job Details
Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Entry Level
Experience:
Fresh - 3 Years
Apply Before:
Aug 21, 2022
Posting Date:
Jul 21, 2022
Pro Global Private Limited
Services · 11-50 employees - Islamabad
p./p
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