Processing Analyst

World Business Lenders (WBL) specializes in providing short-term, real estate-backed commercial loans to a diverse range of small and medium-sized businesses across the United States, particularly those facing difficulties obtaining traditional financing. The role of Processing Analyst is integral to ensuring the smooth progression of loan files from receipt through underwriting and closing. This position requires strong English communication skills, both written and spoken, and involves coordinating across multiple teams to maintain quality, completeness, and operational efficiency. The typical work schedule is Monday through Friday, 9:00 am to 6:00 pm Eastern Time, with occasional additional hours as needed.

Key Responsibilities
- Manage assigned loan files throughout the entire process, from receipt to underwriting and, for approved loans, through closing.
- Oversee condition clearing and documentation workflows, ensuring files meet established quality and completeness standards.
- Track pipeline progression and ensure adherence to operational service level agreements (SLAs).
- Communicate regularly with customers to gather required information, conduct interviews, and provide updates on loan status and outstanding requirements.
- Collaborate with Underwriting, Title, Valuation, Closing, Legal, and Sales teams to resolve bottlenecks and escalate issues when necessary.
- Review loan documents for accuracy and completeness, identifying missing or inconsistent information early in the process.
- Coordinate closing activities including notary scheduling, loan document execution, final identity verification, and insurance updates.
- Maintain accurate and organized file records, following internal procedures, checklists, and SLAs.
- Prioritize loan files daily and weekly based on urgency, stage, and outstanding requirements to ensure timely progression.
- Provide regular updates to Sales and other relevant teams regarding file status, delays, or material changes.
- Continuously identify opportunities to improve operational efficiency and service quality.

Required Qualifications
- Bachelor’s degree or equivalent experience.
- 1-3 years of experience in banking or finance, preferably with direct exposure to commercial lending.
- Strong understanding of commercial loan documents, corporate documents, and banking statements.
- Ability to confidently read and interpret title commitments.
- Exceptional attention to detail with the ability to identify missing or inconsistent information.
- Excellent verbal and written communication skills to effectively interact with customers and internal teams.
- Proven ability to take ownership of assigned files and follow through to completion.
- Highly organized with the capability to manage multiple files, deadlines, and priorities simultaneously.
- Strong problem-solving skills and sound judgment on when to escalate issues.
- Proficiency with loan origination systems (LOS), CRM platforms, Microsoft Office/Google Workspace, DocuSign, and video conferencing tools.

Preferred Qualifications and Benefits
- Three or more years of experience in commercial lending, loan processing, mortgage lending, banking, or financial services is preferred.
- Experience with loan applications, underwriting, or closing processes is advantageous.
- Ability to work effectively within cross-functional teams including Sales, Underwriting, Closing, Title, and Legal.
- Adaptability to changing priorities and new processes while maintaining professionalism and a customer-focused approach.

Benefits
- Competitive compensation paid in USD.
- Paid time off (PTO).
- Fully remote work environment offering flexibility and work-life balance.

This role is ideal for detail-oriented, proactive individuals with strong communication skills and a background in commercial lending or finance. Candidates are encouraged to submit resumes in English for consideration.