Production Support Officer

This role involves working within the Manufacturing and Filling operations of the Ampoules and Eye Drops department, ensuring that production targets are met while strictly adhering to GMP, EHS, and regulatory standards. The position requires maintaining high-quality output with a focus on safety, efficiency, and compliance. The successful candidate will be responsible for monitoring production activities, maintaining accurate records, and driving continuous improvement initiatives to optimize machine performance and operational excellence.

Key Responsibilities

- Ensure safety within the work area by promoting zero waste and reporting through ZAP & ZIP systems.
- Maintain up-to-date records of production, downtime, changeovers, preventive maintenance, and other relevant data daily for Ampoules and Eye Drops manufacturing and filling operations.
- Identify opportunities to improve Overall Equipment Effectiveness (OEE) and implement measures to enhance machine efficiency, maintaining toolkit data accordingly.
- Monitor and ensure all production floor Key Performance Indicators (KPIs) are achieved, including adherence to daily OEE targets and conformance to production plans.
- Comply with GMP requirements such as proper labeling, In-Process Controls (IPC), and line clearance, as well as EHS protocols including zero access and Lockout-Tagout (LOTO) procedures during operations.
- Operate in a cost-efficient manner by minimizing waste, reducing changeovers, and ensuring right-first-time production.
- Propose and execute Operational Excellence (OE) projects upon management approval to drive continuous improvement.
- Maintain comprehensive machine records including daily logbooks, maintenance, cleaning, and changeover documentation.
- Ensure compliance with Data Integrity standards, applying ALCOA+ principles to improve control within Ampoules and Eye Drops manufacturing and filling processes.
- Complete all end-to-end SAP production transactions related to Ampoules and Eye Drops packaging operations in a timely manner.

Required Qualifications

- Minimum Diploma (DAE) in Mechanical or Electrical Engineering.
- 1 to 3 years of experience in manufacturing or packaging operations.
- Ability to read and follow written procedures and technical instructions accurately.
- Familiarity with Good Manufacturing Practices (GMP) and workplace health and safety regulations.
- Comfortable using hand tools and basic production equipment.
- Reliable attendance with willingness to work on-site shifts.
- Basic proficiency in spoken and written Urdu or English for clear communication and reporting.

Preferred Skills and Attributes

- Strong attention to detail and commitment to data integrity.
- Digital fluency and ability to handle emergency response situations.
- Understanding of financial acumen, GxP regulations, lean management, and manufacturing processes.
- Problem-solving skills, production management experience, and project coordination capabilities.
- Knowledge of quality and regulatory compliance, risk awareness, and site operations.

About GSK

GSK is a global biopharmaceutical company dedicated to uniting science, technology, and talent to advance healthcare and get ahead of disease. Our mission is to positively impact the health of 2.5 billion people by the end of the decade through innovation in specialty medicines and vaccines. We focus on key therapeutic areas including respiratory, immunology and inflammation, oncology, HIV, and infectious diseases. At GSK, we foster a culture that is ambitious for patients, accountable for impact, and committed to doing the right thing, creating an environment where employees can thrive and contribute meaningfully to global health.

Candidates interested in applying are encouraged to submit their applications through the official online platform. Please note that GSK does not accept unsolicited referrals from employment agencies without prior written authorization. Agencies must contact GSK’s commercial and human resources departments to obtain approval before submitting candidates. Any referrals made without such authorization will not be recognized, and GSK will not be liable for any associated fees.