Program Officer

The International Rescue Committee (IRC) is a global humanitarian organization dedicated to responding to the world’s most severe crises. Established in 1933 at the call of Albert Einstein, the IRC operates in over 40 countries and 29 U.S. cities, providing vital support to people affected by conflict and disaster. The organization focuses on restoring health, safety, education, economic wellbeing, and empowerment to vulnerable populations. IRC employees are committed to delivering lasting impact by restoring safety, dignity, and hope to millions worldwide. If you are a solutions-driven, passionate change-maker, this role offers an opportunity to contribute meaningfully to improving lives on a global scale.

Key Responsibilities

Program Reporting:
- Develop comprehensive program reports for Khyber Pakhtunkhwa (KP) by gathering inputs from project teams and field staff.
- Review reports for accuracy, quality, and completeness, ensuring timely follow-up on any necessary corrections.
- Submit finalized reports promptly to the country office, technical coordinators, and project managers.
- Conduct field and outreach visits to collect relevant program information for reporting purposes.
- Identify and document best practices, success stories, and case studies to highlight program achievements.
- Maintain updated program trackers, records, and reporting calendars to ensure organized documentation.

Support to the Program Coordinator:
- Assist with day-to-day reporting tasks, including preparing updates, briefs, and presentations.
- Take minutes and notes during meetings, such as PSMT meetings, and follow up on action points to ensure progress.
- Manage internal communications between the Program Coordinator, provincial teams, department heads, and the country office.
- Organize and maintain records and files related to provincial documents, agreements, and correspondence.
- Schedule meetings and visits for the Program Coordinator and support timely follow-up activities.

Support to the Provincial MEAL Team:
- Assist the provincial Monitoring, Evaluation, Accountability, and Learning (MEAL) team with data collection, including field-level activities.
- Participate in monitoring visits and contribute to the preparation of monitoring reports.
- Support follow-up on corrective actions and share monitoring findings with project teams to enhance program quality.

Coordination:
- Collaborate with provincial-level stakeholders including Finance, IT, and HR department heads, PSMT members, project managers, technical managers, and the provincial monitoring team.
- Coordinate with country office personnel such as project team leads, technical coordinators, program officers, and the Grants unit.

Position Reports to: Program Coordinator
Supervisory Responsibility: None

Required Qualifications

Education:
- Bachelor’s degree required; Master’s degree preferred in social sciences, project or business management, development studies, or a related field.

Work Experience:
- Minimum of 3 years’ experience in development or humanitarian programs, with a focus on program reporting and documentation.
- Experience working with INGOs or UN agencies in Pakistan is highly desirable.

Skills and Proficiencies:
- Strong report writing and documentation skills, including minute-taking and note preparation.
- Excellent written and verbal communication abilities.
- Proficient in IT platforms such as Microsoft Teams, Google Forms, Google Meet, and MS Office (Excel, PowerPoint, Outlook).
- Ability to collect, organize, analyze, and clearly present program data.
- Comfortable conducting field visits and engaging respectfully with communities and partners.
- Demonstrated ability to manage competing priorities with initiative and sound problem-solving skills.
- Highly organized with keen attention to detail and ability to perform effectively in fast-paced environments.
- Reliable, supportive, and able to maintain confidentiality.
- Self-motivated and capable of working independently with minimal supervision.
- Adaptable and composed under pressure and changing circumstances.

Languages:
- Fluency in Urdu and English is required.
- Proficiency in Pashto or other local languages of KP is preferred.

Professional Standards:
All IRC employees are expected to uphold the organization’s core values of Integrity, Service, Equality, and Accountability. The IRC enforces policies on safeguarding, conflicts of interest, fiscal integrity, and protection from retaliation. The organization is committed to creating a safe environment and taking corrective measures when harm occurs. IRC fosters teams that promote critical reflection, power sharing, debate, and objectivity to deliver the highest quality services to clients.