This role involves acting as a critical liaison between clients, internal teams, and various departments to ensure smooth project execution and timely delivery. The candidate will be responsible for gathering client requirements, drafting initial documentation, and coordinating closely with development teams to implement solutions. Additionally, the position requires ongoing support to clients both before and after project launch, including resolving queries and updating relevant documents and websites. Monitoring project progress and generating timely reports will be essential to ensure all milestones are met. The individual will also serve as the primary point of contact for the project within PITB, facilitating data collection and communication across departments.
Key Responsibilities
- Organize and conduct meetings with clients to capture detailed requirements and prepare initial requirement documents.
- Follow up with departmental resources to expedite processes and ensure smooth workflow.
- Maintain close coordination with the development team to oversee implementation and address any technical challenges.
- Liaise with client departments to assist in resolving queries both pre-launch and post-launch.
- Update and upgrade project-related documents and websites as necessary to reflect current information.
- Ensure timely resolution of issues to maintain project momentum and client satisfaction.
- Act as the focal person for PITB on the assigned project, representing the organization’s interests effectively.
- Coordinate with departments to collect data and information according to specified formats and standards.
- Monitor overall project progress and ensure the generation of all required progress reports within deadlines.
Required Qualifications
- Proven experience in client coordination and requirement gathering.
- Strong organizational and communication skills to manage multiple stakeholders effectively.
- Ability to work collaboratively with development teams and departmental resources.
- Experience in documentation, report generation, and project monitoring.
- Problem-solving skills to address client queries and project issues promptly.
- Familiarity with data collection processes and maintaining accurate records.
Preferred Qualifications and Benefits
- Prior experience working in a government or technology-focused environment is advantageous.
- Knowledge of web content management and document updating procedures.
- Ability to act as a single point of contact for complex projects, demonstrating leadership and accountability.
- Opportunity to work on impactful projects within PITB, contributing to technological advancements and public sector improvements.
Applications are invited until 04-Nov-2026.