Programme Officer (Operations)

Punjab Information Technology Board

Lahore , Pakistan

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Posted 2 days ago 6 views Report Job

We are seeking a detail-oriented and proactive professional to join our team, responsible for managing client interactions and ensuring smooth project execution. The role involves gathering client requirements, coordinating with various internal departments, and supporting the implementation and post-launch phases. The ideal candidate will have strong communication skills and the ability to work collaboratively with both clients and internal teams to drive successful outcomes.

Key Responsibilities

- Organize and conduct meetings with clients to accurately capture their requirements and prepare initial requirement documents.
- Coordinate with internal teams and departmental resources to support capacity building and manage content uploading and updates.
- Maintain regular follow-up with clients to expedite processes and ensure timely delivery.
- Work closely with Program Managers and the Development team, when necessary, to facilitate project implementation.
- Liaise with client departments to assist in resolving queries both before and after project launch.
- Provide training sessions to officials and stakeholders to ensure smooth adoption and understanding of the implemented solutions.

Required Qualifications

- Proven experience in client coordination and requirement gathering.
- Strong organizational and communication skills.
- Ability to work collaboratively with cross-functional teams including program management and development.
- Experience in conducting training sessions for diverse groups of stakeholders.
- Detail-oriented with the ability to manage multiple tasks and follow up effectively.

Preferred Qualifications and Benefits

- Experience in content management and capacity building initiatives is advantageous.
- Familiarity with project implementation processes and client support post-launch.
- Opportunity to work in a dynamic environment with exposure to multiple departments and client interactions.
- Professional growth through hands-on experience in client management and training delivery.

Applications are open until 04-Nov-2026.

Job Details

Total Positions:

1 Post

Job Shift:

First Shift (Day)

Job Type:

Contract

Job Location:

Lahore, Pakistan

Gender:

No Preference

Age:

18 - 65 Years

Minimum Education:

Master

Degree Title:

Masters/Bachelors (Hons) (16 years), 16 Years of Education, Business Administration, Computer Engineering/Sciences, Information Technology, Software Engineering 1

Career Level:

Mid-Level

Experience:

10 Years - 13 Years

Apply Before:

Oct 25, 2026

Posting Date:

Oct 19, 2026