Project Coordinator

Research and Development Solutions (RADS), in collaboration with the Akhter Hameed Khan Foundation (AHKF), is implementing an innovative primary healthcare delivery model to enhance access to preventive and primary healthcare services for urban poor communities in Pakistan. Through the Urban Impact Laboratory initiative, this project aims to demonstrate a cost-effective, community-based healthcare approach. We are seeking a skilled and motivated Project Coordinator to lead the implementation of the "Doorstep Delivery Model of Primary Health Care" in Rawalpindi and Karachi. The successful candidate will be responsible for managing project activities, coordinating with diverse stakeholders, and ensuring smooth operational execution to meet project objectives.

Key Responsibilities

Project Implementation and Management:
Oversee the daily operations of the primary healthcare delivery project across both locations. Develop detailed implementation plans, timelines, and workflows for all project components. Monitor progress against established targets and milestones, identify challenges, and collaborate with relevant teams to resolve issues. Prepare regular progress reports for senior management and donors to ensure transparency and accountability.

Team Coordination and Supervision:
Supervise field teams including female community outreach workers (Aapis), male outreach workers (Rahbars), and monitoring staff. Coordinate efforts with healthcare providers operating within four intervention arms: public clinics, private clinics, algorithm-driven care, and telemedicine services. Facilitate regular team meetings to review progress, address challenges, and share learnings. Support capacity building and training initiatives to enhance the skills and effectiveness of project staff.

Technology Implementation:
Manage the deployment and utilization of project technology tools such as the Aapi data collection app, healthcare provider applications, and telemedicine platforms. Liaise with technology partners to ensure the seamless functioning of digital tools. Monitor data quality and integration from various platforms, and assist in developing and using real-time dashboards for effective project monitoring.

Stakeholder Engagement:
Build and maintain strong relationships with local government officials, healthcare providers, community leaders, and partner organizations. Coordinate with the central call hub to ensure effective follow-up with patients referred through the project. Facilitate community engagement activities to promote acceptance and participation. Represent the project at relevant forums and meetings to advocate for its goals and progress.

Research and Learning:
Support baseline and endline surveys along with other research activities in collaboration with the research team. Assist in ensuring quality assurance of data collection processes. Contribute to documenting implementation learnings, best practices, and challenges encountered during the project. Help compile evidence to support advocacy efforts aimed at government scale-up of the healthcare model.

Required Qualifications

A Master’s degree in Public Health, Healthcare Management, Social Science, or a related field is essential. Candidates must have a minimum of five years’ experience managing healthcare projects, preferably those involving community-based interventions. Proven experience working with urban poor communities in Pakistan is required to ensure contextual understanding and effective engagement.

Preferred Qualifications

Prior experience with technology-enabled healthcare delivery models is highly desirable, as the role involves managing digital tools and platforms integral to the project’s success.

This is a full-time position based in Islamabad, with a focus on serving urban poor communities in Rawalpindi and Karachi. The ideal candidate will be proactive, organized, and capable of managing complex projects involving multiple stakeholders and technology platforms. This opportunity offers the chance to contribute to an innovative healthcare model with the potential to make a significant impact on underserved populations. Applications will be accepted until 15th July 2025.