Project Coordinator

Zones is a global leader in providing end-to-end IT solutions, known for its innovative and comprehensive service offerings. With over 35 years of experience as a Minority Business Enterprise (MBE), Zones specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, the company partners with industry leaders such as Microsoft, Apple, Cisco, Lenovo, and Adobe to deliver robust digital infrastructures that transform business operations. Zones is committed to ensuring clients receive seamless IT solutions with the assurance of “Consider IT Done.”

The Project Coordinator plays a vital role in delivering exceptional customer service to top-tier clients by managing deployment schedules and meeting service level agreements (SLAs). This position requires a motivated individual capable of handling ambiguous requests, juggling multiple priorities, and coordinating across various internal teams and tools. The ideal candidate will demonstrate independent decision-making skills and intellectual agility to support project success.

Key Responsibilities:
- Coordinate deployment processes to ensure timely and accurate execution.
- Collaborate with multiple internal teams using tools such as CRM, FTM, CIM, AX, Kinaxis, and ServiceNow.
- Manage order processing with meticulous attention to detail, including quality checks, release procedures, and shipment monitoring.
- Work effectively within a team environment to meet project goals.
- Develop a strong understanding of inventory management principles and best practices.
- Utilize project management tools including client dashboards, Smartsheets, and Microsoft Excel to track progress.
- Drive deployment requirements through demand planning tools like Kinaxis, managing order processing, schedule adjustments, and internal changes.
- Prior project management experience is considered an advantage.

Required Qualifications:
- Bachelor’s degree in IT, Business Administration, or a related field.
- Strong customer service orientation with excellent organizational skills.
- Ability to navigate ambiguity and adapt to changing priorities.
- Exceptional verbal and written communication skills.
- Proven ability to meet aggressive deadlines while maintaining quality.
- Analytical mindset with strong problem-solving capabilities.
- Highly driven, team-oriented, and proactive in achieving team objectives.
- Capable of working independently with minimal supervision.

Preferred Qualifications and Benefits:
While no specific certifications are required, project management experience is a plus. Zones offers a comprehensive benefits package that supports employee well-being and professional growth. This includes life insurance, optional health insurance, EOBI, and a voluntary pension scheme aligned with company policy. Additional perks include complimentary meals and access to an on-site gym.

Zones is dedicated to fostering an inclusive and diverse workplace where every employee feels valued and supported. The company is an equal opportunity employer, committed to maintaining a discrimination-free environment based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, genetic information, or pregnancy.

This position operates on a shift schedule from 8 PM to 5 AM (Pakistan Standard Time), offering a dynamic and collaborative environment for professionals passionate about advancing their careers in IT, sales, engineering, or operations.